Job Description

We are Worthy & CIRCA Jewels. Our combined businesses are here to remake the world of pre-owned luxury jewelry. We use our expertise, technology and connections to get jewelry sellers the absolute most for their jewelry. We are passionate about quality, sustainability, and the valuation of finely crafted jewels.

We are a group of people that are not only passionate about our work but about each other and our customers. Our flat hierarchy and organizational structure create an open environment where all feel comfortable to voice ideas, and we love the smart, creative minds of people who take pride in what they do.

The Accounts Receivable Specialist will be the trusted partner for customers, helping them navigate inquiries, receive and record payments, and resolve account issues with accuracy and care. You’ll help maintain strong customer relationships and minimize losses. If you thrive in a fast-paced environment and enjoy solving problems while building relationships, this role is for you.

What You’ll Do

• Work with customers to answer inquiries and collect payments on purchased items
• Review, monitor, engage, and keep track of a high volume of customers per day
• Handle both inbound and outbound service level calls in order to assist with buyer payments
• Respond to any customers, vendors, etc. via written or verbal communication channels in a timely and efficient manner
• Accurately document all interactions and account level issues with buyers
• Provide problem-solving resolutions to customers and recommend action based on the conversation
• Other tasks related to Accounts Receivable, Accounts Payable, and any other support to the Finance Team, as needed

Who You Are

• Ability to work independently in a fast-paced, ever-changing environment with a team first mentality
• Proven track record of delivering results in a dynamic, high-growth environment
• Driven towards goals and takes initiative
• A strong and kind communicator with professional direct verbal & written skills
• Ability to work cross-functionally with different teams and company stakeholders
• Highly organized with the ability to adapt to changing business needs and the ability to manage multiple moving parts

What You Have

• 3 years of experience with Accounts Receivable or related work
• College Degree preferred. High school diploma or GED required
• Preferrably, prior experience with multiple accounting software platforms such as: NetSuite, Priority, etc.
• Intermediate-level skills in working with Excel/Google Sheets required
• Excellent written and verbal communication skills
• Ability to handle multiple tasks at the same time
• Ability to work from our NYC office 5 days per week, 9:00 am - 6:00 pm
• Flexibility with the schedule is preferred

What We’ll Give You

• A supportive, inclusive culture in an organization that values your contributions
• Opportunities for personal and professional growth through work experience and mentorship
• An attractive and equitable compensation package, including salary and stock options
• A generous benefits program featuring generous PTO, comprehensive medical, dental, vision, and other health benefits
• 401K plan, commuter program, health & wellness perks

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