After Service Parts Assistant Manager (Bilingual- Korean) Job at Ecoplastic America Corporation, Statesboro, GA

dE9tenZzRnJ1a1pTMW5Yd2dqbW9CdWptNUE9PQ==
  • Ecoplastic America Corporation
  • Statesboro, GA

Job Description

We are looking for a proactive and detail-oriented After Service Parts Assistant Manager to support our after-sales service operations. This role involves overseeing the parts department's daily activities, ensuring that service parts are readily available to meet customer demands. The ideal candidate will have strong leadership skills, a customer-centric approach, and a solid background in parts management and inventory control. 

Key Responsibilities:  

Supervision and Team Leadership:  

Assist the Production Control Manager in overseeing the parts department staff, including training, scheduling, and performance evaluations. 

Foster a positive work environment that encourages teamwork, accountability, and continuous improvement among team members. 

Inventory Management:  

Monitor inventory levels and manage the ordering process to ensure optimal stock availability for service parts. 

Conduct regular inventory audits to identify discrepancies and implement corrective actions. 

Collaborate with suppliers to negotiate pricing and delivery terms for parts procurement. 

Customer Service:  

Serve as a point of escalation for customer inquiries and issues related to parts availability, order status, and returns. 

Ensure that customer service standards are met or exceeded by providing timely and accurate information regarding parts. 

Work directly with the service team to align on parts needs for maintenance and repair operations. 

Operational Efficiency:  

Assist in developing and implementing procedures to streamline parts operations and improve efficiency. 

Analyze parts usage trends and customer feedback to identify opportunities for process enhancements and cost savings. 

Prepare and present reports on inventory turnover, customer satisfaction, and departmental performance metrics. 

Qualifications:  

Education:  

High school diploma or equivalent; bachelor's degree in business administration, supply chain management, or a related field is preferred. 

Experience:  

Minimum of 3 years of experience in parts management, inventory control, or customer service in an automotive industry.

Familiarity with inventory management software and ERP systems.

Job Tags

Similar Jobs

The Middlesex Corporation

MOT Supervisor - Paving Job at The Middlesex Corporation

 ...success. Demonstrates integrity, professionalism, and accountability in all aspects of the job. We offer our full-time and eligible part time team members a comprehensive benefits package thats among the best in our industry. Benefits include medical, dental... 

RPC Company

Outside Sales Representative Job at RPC Company

 ...managers to create equipment/material lists, estimate labor hours, determine job requirements (drug testing, orientations), and calculate freight. Prepare formal quotes for customer submission. Evaluate each bid for upsell opportunities across access product portfolio (... 

Visiting Rehab and Nursing Services

Physical Therapy Assistant - PTA - Part Time Job at Visiting Rehab and Nursing Services

PTA (Physical Therapy Assistant) Randolph, MA *Must have 1 year clinical experience*$37$40 Per Visit | Flexible Schedule | Consistent Schedule Proudly Voted a Top Place to Work by the Boston Globe and USA Today in 2024 because a company that helps people move...

Orion Motors LLC

Fabricator / Assembly / Mechanic Job at Orion Motors LLC

 ...Orion Motors LLC is a company specializing in camper van conversions and custom work. We perform final assembly of exterior and interior systems, such as windows, beds, seats, flooring, electronics, kitchenette, and interior finishing panels. We are looking for someone... 

Cassia CONNECT

Certified Nursing Assistant - Training Provided Job at Cassia CONNECT

: As a Nursing Assistant at Moose Lake Village, you will: Provide compassionate, hands-on personal care to our residents. Assist with nurse-delegated tasks, including recording vital signs and operating mechanical lifts. Enhance residents quality of life through...