Job Description

About Palm Health Resources:

Palm Health Resources is a leading healthcare staffing firm specializing in placing top-tier healthcare professionals across a wide range of specialties and healthcare settings nationwide. We are passionate about connecting exceptional talent with exceptional care opportunities to meet the dynamic needs of healthcare facilities and professionals.

Job Summary:

The Assignment Coordinator plays a crucial role in supporting and working closely with the CEO & recruiting team in the daily operations of our staffing process. This position is responsible for coordinating healthcare professional assignments, ensuring smooth onboarding, maintaining accurate schedules, and serving as a liaison between clients, candidates and recruiters to ensure seamless staffing operations. You will organize sales-related documentation and provide administrative support to our recruiters. The ideal candidate will have excellent organizational skills, strong attention to detail, sense of urgency, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Provide daily administrative support to CEO and Principle Recruiter
• Also providing support when needed to other agents/admin related duties when instructed by CEO for overall company support.
• Navigate and manage Vendor Management Systems (VMS); inputting and running candidates through the VMS and handling the communication, compliance required and support on the various VMS we use.
• Follow up with candidates consistently to expedite placements pre and post placement.
• Coordinate healthcare professional assignments across facilities nationwide.
• Schedule client interviews and confirm logistics with all parties.
• Serve as a key administrative point of contact for clients and providers during active assignments.
• Monitor staffing needs and proactively match qualified candidates to open positions.
• Maintain accurate records of placements, compliance documents, and assignment details in Salesforce.
• Create and send candidate and client confirmation letters within an hour of offer details receipt; conduct daily follow-ups to ensure timely signatures.
• Process placement orders, extension requests, and documentation updates in the database.
• Collaborate with credentialing to ensure candidates meet client-specific requirements and deadlines.
• Assist and follow up with candidates to make sure they complete credentialing documents (welcome packet) in a timely manner
• Clearly communicate assignment details to providers, including schedules, responsibilities, travel, and facility expectations.
• Track contracts start/end dates and manage renewals, extensions, or replacements.
• Resolve assignment-related issues and conflicts professionally and promptly.
• Maintain strong client communication and ensure high satisfaction through timely updates.
• Assist with time sheet-tracking, payroll coordination, and invoice follow-up as needed.
• Support additional administrative tasks and special projects as needed.

Qualifications:

• 1–2 years of experience in healthcare staffing, scheduling, or a similar administrative/coordination role (preferred).
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent communication and interpersonal abilities, both written and verbal.
• Proficient in Microsoft Office Suite and applicant tracking systems (experience with Salesforce a plus).
• Strong calendar & time management skills
• High attention to detail and a commitment to data accuracy.
• Strong sense of urgency
• Ability to build strong working relationships with both healthcare professionals and facility clients.
• Problem-solving mindset with a proactive approach to addressing challenges.

Preferred Traits:

• Customer-service oriented with a positive, can-do attitude.
• Self-motivated, dependable, people-centric and team-oriented.
• Comfortable with high-volume coordination and tight deadlines.
• Knowledge of credentialing or compliance in healthcare is a plus.

Why Join Palm Health Resources?

• Work with a collaborative and passionate team in a growing industry.
• Make a meaningful impact by ensuring quality care through effective staffing.
• Competitive compensation, bonus and benefits package.
• Opportunities for career growth and professional development.

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