Bilingual (Spanish) Inside Sales Support Specialist Job at LHH, Charlotte, NC

dnUyd3U4UnJ0RWxYMzN2d2dqS2lEZXpxNGc9PQ==
  • LHH
  • Charlotte, NC

Job Description

LHH is seeking a detail-oriented and bilingual professional to support business-to-business customer service operations the US and Latin America for a contract position. This role involves managing customer accounts, resolving service and billing issues, coordinating logistics, and supporting administrative functions. The ideal candidate will be fluent in Spanish and English and have experience in a fast-paced, industrial or manufacturing environment.

Key Responsibilities:

  • Handle incoming orders via phone, email, and fax.
  • Provide product quotes, shipping timelines, and pricing details.
  • Coordinate export logistics, including scheduling pickups and deliveries.
  • Prepare and manage export documentation (e.g., invoices, packing lists, customs forms).
  • Monitor shipments and follow up to ensure timely delivery.
  • Address service and billing concerns, including issuing credits and adjustments.
  • Maintain accurate customer records and pricing data.
  • Manage system entries to prevent payment delays.
  • Conduct bi-weekly collection outreach for outstanding receivables.
  • Generate and send invoices based on consignment usage and order details.
  • Facilitate returns and imports from Latin America, including customs paperwork.
  • Enter call reports for technical and sales teams.
  • Assist with general office tasks such as mail handling and phone support.
  • Translate documents and communications between Spanish and English.
  • Provide occasional assistance to Spanish-speaking customers.
  • Offer administrative support to leadership and sales teams as needed.
  • Step in for other account specialists during absences or vacations.

Qualifications:

  • 3+ years of B2B customer service experience within an industrial or manufacturing setting.
  • Full fluency in Spanish and English (verbal and written).
  • Strong interpersonal and customer service skills.
  • Excellent communication and listening abilities.
  • Ability to manage multiple tasks and meet deadlines under pressure.
  • High attention to detail and strong organizational skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Familiarity with inventory systems and export documentation is a plus.

Job Tags

Contract work, Work at office,

Similar Jobs

Prairie Band, LLC

Quality Control Manager - Ft. Leavenworth/Kansas City Job at Prairie Band, LLC

 ...ensure that quality control documentation for the project meets contractual requirements. Review and approve Contractor and subcontractor quality control documentation to ensure their planned activities meet contractual requirements. Understand client needs and requirements... 

IMH Fragrance

Graphic Designer Job at IMH Fragrance

 ...We're looking for a driven and ambitious Mid-Senior Graphic Designer to join our team in Columbus, Ohio . This isn't just a design role...  ...and digital. ~5+ years of professional graphic design experience. ~ Expertise in Adobe Creative Suite (Illustrator, Photoshop... 

Skip Barber Racing School

Driving Instructor Job at Skip Barber Racing School

 ...driving schools at iconic tracks across the United States. Skip Barber has placed drivers on the podium in nearly every facet of motorsports. Skip Barber Racing School is an ever growing tight knit team of committed professionals dedicated to being the gateway to motorsports... 

Metric Geo

Electrical Engineer Job at Metric Geo

&##128736; Electrical Engineer &##128205; Renton, Washington Seeking an Electrical Engineer for an opportunity with a leading electrical contractor in the U.S. &##128273; Key Responsibilities Design and plan electrical systems in compliance with codes and... 

St. Louis County, Minnesota

Information Specialist II - Assessor's Office Job at St. Louis County, Minnesota

The Assessors office mission is to value property by creating a timely, uniform, and fair assessment process while delivering exceptional and professional public service with integrity and respect for the people we serve. We are looking for someone to perform skilled...