Brand Ambassador Job at The Intersect Group, Miami, FL

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  • The Intersect Group
  • Miami, FL

Job Description

A client of The Intersect Group is seeking a Brand Ambassador to add to their team to work alongside growth operations and marketing on promotion of their services and specifically their mobile application.

Responsibilities:

  • Act as the face of the company in the community, promoting and representing the brand at local events, festivals, and community engagements.
  • Drive Downloads of the company's mobile application and increase customer engagement
  • Collaborate with cross-functional teams to organize and execute brand activation events and promotions.
  • Support front-line operations by providing exceptional customer service and ensuring a positive guest experience.
  • Lead and mentor team members, fostering a culture of hospitality, teamwork, and dedication to service excellence.
  • Help support scheduling and organization of events and partnerships
  • Improve on current processes and ideate new activations and tactics for growth.
  • Support managing of activation budget.
  • Get “hands dirty” being in the middle of events, etc.

Experience and Skills:

  • Passionate about delivering exceptional customer experiences with a genuine desire to serve.
  • Strong communication and interpersonal skills
  • Self-driven, positive, and enthusiastic with a team-oriented mindset.
  • Prior experience in customer-facing roles, hospitality, or food service preferred.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Creative thinker with strong problem-solving abilities and adaptability.
  • Strong attention to detail.
  • Use of Microsoft 365 software suite.
  • Outgoing and energized by contact with new people.
  • Willing to travel and work odd hours. (Occasional overnight trips; Travel & Hotel are covered.)
  • Willing to solve problems on the fly.
  • Operationally minded – building new processes, and iterating on current processes.
  • Strong administrative/organizational skills.
  • Willingness to learn new skills.
  • Desire to grow in role.
  • Always seeking to improve processes and operations.

Nice to Haves:

  • Has previously organized events attended by +100 people.
  • Data Analysis (Excel, SQL, PowerBI, Data Visulization)
  • Marketing (Event Marketing, Social Media Marketing, CRM)
  • Prior work representing a mass market brand to customers.
  • Previous Brand Ambassador roles.

Job Tags

Holiday work, Local area, Flexible hours, Night shift, Afternoon shift,

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