Position: Call Center Representative
Duration: 6 Month Contract
Location: Springdale, OH 45246
Onsite: 5 days/week
Interview Process : 1 round, on-site
Required Skills & Experience
Nice to Have Skills & Experience
Job Description
An employer in the Cincinnati, OH area is seeking Call Center Representatives to join their team. These employees will be joining their Client First Center team and are responsible for engaging with customers through a variety of service channels, which may include incoming phone calls, email, and/or online chat. These employees are to represent a local bank well by presenting a positive, professional image while meeting or exceeding customer expectations. The ideal candidate is comfortable being seated the majority of the day taking calls and looking for growth and longevity!
Essential Functions/Responsibilities:
- Answer customer inquiries relating to bank products and services. Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, and online chat
- Recognize sales opportunities and refer clients to sales associates
- Remain current on products, services, policies, and procedures
- Resolve customer inquiries or issues with respect to any loan product offered by the banking company
- Resolve customer issues through account research and utilization of support materials and resources
- Perform customer account transaction and maintenance activities accurately
- Strive for first contact resolution of customer inquiries, transactions, and problem resolution
- Escalate customer requests requiring additional knowledge or expertise as defined by department leadership
...program. You will also need to finalize a similar number of other agreements / reduced version T&Cs (circa 150+ agreements, circa 800 parts). By early 2026, concurrent engagement with all suppliers will be necessary. A dedicated, senior legal lead is needed to manage...
...Part-Time Junior Personal Assistant Job #10877 Location : Goleta and Atherton, California. The clients will consider candidates based out of either location and regular travel is required. Schedule : The Personal Assistant will work 30 to 40 hours weekly, typically...
...Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or...
Location: Hollywood, Florida At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation...
...and provide guidance to their team. Overseas/leads the preparation and the critical review of submission documents to ensure compliance with regulatory requirements. Contributes to and reviews responses to global Health Authority questions to ensure appropriate,...