Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!
Job Title & Role Description:
The Care Navigator serves as the primary point of contact for patients, ensuring a seamless and coordinated care experience. They will be responsible for facilitating communication between patients, their families, providers, and the Care Team, ensuring the delivery of comprehensive and continuous care. The Care Navigator will also handle patient registration, insurance verification, scheduling, follow-up support after visits, and offer general administrative assistance. This role is essential in optimizing patient care by coordinating with multiple healthcare providers, verifying insurance coverage, and supporting the broader Care Team to ensure smooth transitions and ongoing care.
Skills Required:
Key Behaviors:
Patient-Centered Focus:
Adaptability & Flexibility:
Urgency & Proactive Action:
Team Collaboration:
Strong Communication Skills:
Attention to Detail:
Competencies:
Care Coordination & Patient Advocacy:
Insurance & Billing Knowledge:
Data Entry & Technology Proficiency:
Problem-Solving & Critical Thinking:
Multitasking & Time Management:
Cultural Competency & Empathy:
Professional Boundaries & Confidentiality:
Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Compensation details: 22-24 Hourly Wage
PIf8f521235dba-30492-38007777
...seeking a compassionate and skilled Licensed Social Worker to join our team. This role is pivotal... .... Vision: Needed for computer entry, reading memos and literature. Smell:... ...Normal Range Lighting: Average Noise levels: Average Humidity: Normal Range Atmosphere...
Providence Saint Johns Health Center is seeking a full-time physician assistant to join an established Cardiothoracic Surgery team in Santa Monica, California to support cardiac... ...as an OR first assist, inpatient, and outpatient in Cardiothoracic Surgery required OR...
...We are seeking an experienced and versatile Graphic/Product Designer to support the design and development of our mass-market Beauty division. This role combines fashion-forward design with consumer product branding, touching everything from product concepts, cads, packaging...
...detail-oriented, to join our dynamic Marketing team. The Senior Marketing Specialist provides leadership in the... ...using HubSpot for lead management, email marketing, campaign automation, and... ...is located in Cary, NC with hybrid remote-working privileges and occasional...
Sign-On Bonus: Up to $25,000 Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe,...