Delta Dental of New Jersey, Inc. is one of the leading dental benefits providers in the state, committed to delivering exceptional service and care to our members. We are currently seeking a highly motivated, detail-oriented, and results-driven Manager of Shared Services to lead our Operations Quality Assurance and Training teams. This is a full-time, exempt-level role that offers the flexibility of a hybrid work schedule.
As a valued member of our team, you will have the opportunity to make a significant impact on the quality and efficiency of our operations, while working in a collaborative and dynamic environment. We offer a competitive compensation package that includes comprehensive benefits such as medical, dental, Rx, and vision coverage, a 401(k)+ plan, tuition reimbursement, paid time off, and more.
Position Overview:
The Manager of Shared Services will oversee three critical areas within the organization: Operations Quality Assurance, Training, and Administrative Support. The individual in this role will have the responsibility of leading and mentoring teams, developing strategies to improve quality performance, ensuring effective training programs, and supporting operational efficiencies.
Key Responsibilities:
Operations Quality Assurance:
Training:
Administrative Support:
Additional Responsibilities:
Qualifications:
Physical Demands:
Work Environment:
Why Join Us?
Delta Dental of New Jersey offers a supportive and dynamic workplace where you can thrive professionally and personally. We are committed to investing in our employees' growth through training, development, and career advancement opportunities. In addition to a competitive salary, we offer a comprehensive benefits package that includes health, dental, and vision coverage, paid time off, and a 401(k)+ plan to support your financial security.
Delta Dental of New Jersey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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