Client Care Specialist Job at Financial Concepts - Mississippi, Jackson, MS

dCtPeXU4OWt0RXhTMUhIeml6S25CdW5tNVE9PQ==
  • Financial Concepts - Mississippi
  • Jackson, MS

Job Description

Our Client Care Specialists help clients all day, every day, and they have fun along the way. Money is one of those big worries in life; you help take the worry and complexity away in this position. Because of this, we believe that you will find our Client Care Specialist position to be both meaningful and rewarding.

As a Client Care Specialist, you will get to know our extended family…our clients….and their families. You help implement plans for our clients to educate their children, buy homes and vehicles, and retire! Most of the time, we are helping in the most fun stages of life. But sometimes we touch people by caring and helping through illness or death in their families. We make sure money is the last thing on our families’ minds when going through joy or sorrow. Our Client Care Team is warm and social. They are comfortable dealing with people. They are self-confident and responsible. They are curious, creative, and truthful. But most of all, they are resourceful.

While we can teach the details about investments, financial planning, and money, we can’t teach compassion, kindness, and caring. A person will excel in this position if they  love to help . Honor and confidentiality are essential. Learning is a must because strategies and tools change often. Persistence and tenacity on behalf of our clients are welcome. Teamwork is critical. Communicating to simplify is critical. Listening is vital. Problem-solving is required. Computer skills are assumed. Documentation is a must.

Client Care can be a lifelong career or a bridge to other positions.

Responsibilities:

  • Handle a wide variety of strategies daily…helping clients implement their financial plan, including taking direction from the advisors to process transactions.
  • Keep Detailed Complete Notes. The littlest detail is often the biggest.
  • Follow through to completion.
  • Provide support in filing, preparation of correspondence, reports, etc.
  • Prepares client paperwork
  • Must be able to follow company procedures and document when the process is complete.
  • Point out inefficiencies and suggest alternatives.

Skills & Proficiencies:

  • Professionalism
  • Investment and planning knowledge is welcome but not required.
  • Desire to learn and grow your competency.
  • Hard-working and enjoy challenges.
  • Communication, especially listening and taking notes.
  • Patience
  • Must be able to provide clear instructions and explain financial situations for clients to understand

Job Type: Full-time

Pay: From $37,500.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Compensation Package:

  • Bonus opportunities

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • Bachelor's (Preferred)

Experience:

  • office/business environment: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person

Job Tags

Full time, Flexible hours, Shift work, Monday to Friday,

Similar Jobs

IP Casino Resort Spa

Security Officer - Part-Time Job at IP Casino Resort Spa

 ...Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or... 

Swoon

Customer Service Representative Job at Swoon

 ...Representative . This is a night-shift, on-site contract opportunity with full paid training provided. No technical background is required customer service or call center experience is all you need. Schedule Night Shift: 7:00 PM 7:00 AM Rotating... 

FORTIS Resource Partners

Human Resources Admin Job at FORTIS Resource Partners

 ...Our client is seeking a dynamic Human Resources Admin for a 3-month contract, part-time, 8-16 hours per week, at their Santa Fe Springs location. The working environment is fast-paced, high-volume, and dynamic. Position Responsibilities may include, but are not limited... 

CBRE Global Workplace Solutions (GWS)

Area General Manager Job at CBRE Global Workplace Solutions (GWS)

 ...Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with...  ...Strategy, and Workplace Experience. About the Role: As a CBRE Area General Manager, you will oversee a small to medium-sized team... 

Full-service Broker-Dealer and Investment Bank

Chief Compliance Officer Job at Full-service Broker-Dealer and Investment Bank

 ...a strong emphasis on regulatory discipline, supervisory oversight, and day-to-day compliance engagement across all business lines. Position Summary The Chief Compliance Officer is responsible for the overall design, execution, and oversight of the firms enterprise...