Required Skills and Experience *
Education and Experience:
• High school diploma or GED required.
• Minimum 2+ years of experience in front office work preferred.
• Bilingual in English and Spanish preferred.
Required Skills/Abilities:
• Must be proficient in Microsoft Office Suite programs and have excellent data entry skills.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Exceptional customer service skills and phone etiquette.
Ability to maintain confidential records.
Job Description *
The Behavioral Health Client Coordinator will serve to provide general assistance, information, referrals, and scheduling for individuals and families seeking Behavioral Health Services. The Behavioral Health Client Coordinator represents to the community the quality-of-service delivery provided through Behavioral Health Services and thus is required to have interpersonal skills, patience, and a strong ability for problem-solving in crisis or conflict situations. This individual will implement a screening and triage process to assist families in determining the necessary services. This position requires excellent communication and organizational skills, the ability to interact with all levels of office staff, and a wide range of external contacts.
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