Computer Operator (3rd Shift) Job at CU* Answers, Kentwood, MI

dGVLMHU4Umx0VWRjMUh2NGd6ZW1DT1RtNlE9PQ==
  • CU* Answers
  • Kentwood, MI

Job Description

POSITION SUMMARY

The Operator is responsible for regularly scheduled daily processing and general system operations, monitoring of EFT third-vendor and system activity, assisting other teams with questions or issues, answering calls, and assisting clients, assisting in media retention and business continuity activities, receiving and processing data from external sources, and other tasks as the position requires.

3RD SHIFT: 11:30 pm - 8:00 am Monday-Friday (Saturday 8:00 am)


ESSENTIAL JOB FUNCTIONS

  • Gain understanding and mastery of Operator job responsibilities and of the daily processing cycle.
  • Perform regular daily processing as specified on documented run sheets.
  • Monitor online subsystems and system messages.
  • Assist with clients and other teams with issues or questions.
  • Prepare UPS shipments for credit unions and bill as needed.
  • Confirm EOD/BOD processing schedules and completion for multiple self-processors (inhouse credit unions).
  • Maintain an even disposition under stress, make a positive contribution as a member of the Operations team, and complete all tasks assigned by management to meet team objectives.
  • Be able to work at the data center which may require a flexible schedule and overtime.
  • Support the Operations Team as needed and communicate clearly and fully with other Operations Team shifts.


JOB QUALIFICATIONS

  • High School graduate or track record of related IT experience is required.
  • Experience with mid-range computer systems or equivalent education (IBM i power systems is preferred).
  • Attention to detail and accuracy, adherence to standard operating procedures and security protocols.
  • Ability to use discretion when dealing with sensitive or confidential data.
  • Completely reliable attendance and the ability to work overtime and cover other shifts on occasion is required.
  • Familiarity with PC environment and data communications. Skill with Microsoft Office is preferred.
  • Good written and verbal communication skills.
  • Familiarity with Fortra Robot (job automation) applications preferred. 


CU*Answers is an Equal Employment Opportunity employer that supports the unique perspectives and experiences from all employees and supports a collaborative community spirit. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any status or condition protected by applicable federal, state or local laws.

About CU* Answers:

CU*Answers offers a wide array of career opportunities ranging from software development to customer service roles. With our employee development initiatives, we focus on our employees finding a career, not just a job. CU*Answers has a proven track record of developing staff members and promoting from within. If you are ready to join a team built on the principles embedded throughout the credit union industry, check out our career opportunities today!

Job Tags

Full time, Local area, Flexible hours, Shift work, Night shift, Saturday, Monday to Friday,

Similar Jobs

Marshall Industrial Technologies Inc.

Sales Manager Job at Marshall Industrial Technologies Inc.

 .../7 availability, our team is dedicated to meeting the needs of businesses around the clock. Role Description This is a full-time, hybrid location Sales Manager role based in Trenton, NJ and Stockertown, PA. Experience with Mechanical, Electrical, HVAC/R and/or... 

System One

Mechanical BIM Coordinator Job at System One

Position: Mechanical BIM/VDC Specialist Location: Phoenix, AZ (85029) Pay: $70k - $80k Summary: Piping VDC/BIM professional specializing in coordinated modeling, shop drawings, and constructability support to improve project accuracy, efficiency, and field execution...

Musselman & Hall Contractors

Project Safety Coordinator Job at Musselman & Hall Contractors

 ...The Project Safety Coordinator is responsible for handling the day-to-day safety needs of our job sites. Essential Functions Perform site visits and inspections Make recommendations to field crews to ensure work is performed safely Audit for compliance with... 

AllSTEM Connections

Life Safety Systems Engineer Job at AllSTEM Connections

 ...Job Summary As a LSS Engineer working with our teams, youll use your skills and experience to help our clients, by providing code-compliant asset protection and fire life safety mitigation solutions. You will be expected to both provide guidance to co-workers and receive... 

Lafayette Ford Lincoln

Parts Delivery Driver Job at Lafayette Ford Lincoln

We are looking for a Parts Delivery Driver to join our team. Responsibilities include accurate and timely delivery of automotive parts to wholesale and retail customers. Youll also assist in shipping, receiving, inventory organization, and maintaining a clean, professional...