Job Description

About the Job

Hello, potential PriceSmart candidate. We’re on a mission to hire the very best, and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours! We are looking for an Corporate Communications Manager who will be responsible for providing necessary assistance in all member experience functions, and the specific departments assigned to the associate. These responsibilities include, and not limited to, leading strategic communication initiatives that strengthen PriceSmart’s brand and reputation across its 13 operating countries. The CCM is also responsible for exceptional storytelling skills, the ability to manage complex, cross-border projects, and a deep understanding of how to adapt messaging for different audiences and cultural contexts. The corporate communications manager will work directly with the Senior Manager Corporate Communications to ensure a timely execution of the area’s strategy and maintain close communication with all departments as needed.

What's unique about this job (What you’ll do)

• Strategic Communications Management – Develop, implement, and oversee communication strategies that support corporate objectives and enhance brand reputation.
• Bilingual Content Development – Produce high-quality written and verbal communications primarily in English, while adapting content to Spanish when required, ensuring cultural relevance and accuracy.
• Ensure Full Accountability – Take ownership of projects from initiation to completion, ensuring they add value.
• Cross-Functional Collaboration – Partner with Member Experience, Sustainability, HR, Operations and other teams to coordinate consistent messaging.
• Brand Voice Guardian – Ensure all communication materials reflect the company’s tone, values, and brand identity across platforms.
• Draft and edit key messages, talking points, and scripts for company leaders, ensuring all communications are clear, compelling, and consistently reflect the organization’s voice and values.
• Develop and maintain project documentation to ensure all briefs, timelines, reports, and key learnings are properly recorded and accessible for future reference.
• Ensure stakeholder engagement and alignment through regular communication with internal teams and external partners to manage expectations and maintain project momentum.

Bring your passion and expertise (Who you are)

• Bachelor’s degree in Communications, Public Relations, Journalism, or a related field (Master’s degree preferred).
• Native-level English proficiency (written and verbal) and professional-level Spanish fluency.
• Minimum of 7 years of experience in corporate communications, public relations, or a related discipline, ideally in an international or multicultural environment.
• Proven track record of managing large-scale communication projects and campaigns with measurable impact.
• Strong writing, editing, and storytelling skills, with the ability to adapt messaging for multiple audiences and platforms.
• High level of cultural awareness and sensitivity, especially across Latin American markets.
• Ability to thrive in a fast-paced environment, managing multiple priorities while maintaining attention to detail.
• Strong organizational and time management skills to prioritize tasks, manage multiple projects, and meet deadlines.

Some important intangibles

You feel connected to our mission and values: Integrity, Respect, Accountability, Passion, Community and Continuous Improvement

You are a self-starter who doesn’t need direct supervision to motivate you for success

You enjoy sharing your quirkiness and talents with your coworkers

Enjoy working hard

Full of energy for the things one sees as challenging

The ability to remain calm when dealing with unforeseen constraints.

The above description is designed to state the general nature and level of work performed in the function. It is not intended to contain or be construed as an exhaustive inventory of all job duties, responsibilities and qualifications required of employees assigned to this job. A complete job description may be made available to you through the hiring process.

Benefits & Perks – We take care of our people

We believe taking care of our people is the right thing to do. This is what we can offer for all your hard work:

Beyond competitive pay

Medical, Dental and Vision plans

401K Contributions

Life Insurance

LTD

PriceSmart Membership Card

Calm Meditation App

Fun events

Employee recognition

Supportive, nurturing environment with many opportunities for learning and growth

...and more!

Our Commitment

We not only embrace and celebrate the diversity of our membership base and communities, but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other class protected by applicable law. We are proud to be an equal opportunity employer.

Get to know us

PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices.

Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal.

At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20, or 30 years of tenure, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be, in any of our 13 countries.

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