Creative Automation & Success Manager Job at Cape - Creative and campaign automation, Miami, FL

dCtPeXY4Smh0azVXMzNYMmlEbWpCK3p0NGc9PQ==
  • Cape - Creative and campaign automation
  • Miami, FL

Job Description

As a Creative Automation & Client Success Specialist, you’ll be at the intersection of creativity, technology, and client success. Your mission is to help leading brands and agencies in Brazil scale their creative production using Cape’s Template Designer, our in-platform design tool.

You’ll not only design high-performance templates but also manage onboarding processes, lead training, and act as a strategic partner to our clients, guiding them through a smooth adoption of Cape. This role combines creative design with project and relationship management, ideal for someone who thrives on collaboration, ownership, and impact.

What You’ll Do

🎨 Template Creation & Design Strategy

  • Design dynamic templates that automate and scale creative production across platforms.
  • Translate creative briefs into flexible templates built for performance and brand consistency.
  • Partner with internal teams to ensure designs meet both aesthetic and technical needs.

🤝 Client Onboarding, Training & Success

  • Own the onboarding journey for clients from kick-off to rollout.
  • Lead hands-on platform training (1:1 and group), empowering clients to create and manage their own campaigns with Cape.
  • Be a trusted point of contact for questions, support, and adoption guidance throughout the client relationship.

📅 Project & Relationship Management

  • Coordinate onboarding and training timelines, manage expectations, and communicate progress clearly with both clients and internal teams.
  • Gather feedback from clients and translate their needs into actionable insights for our product team.
  • Ensure clients are not only satisfied but excited about the value Cape brings to their creative process.

🚀 Innovation & Americas Expansion

  • Be part of Cape’s LATAM growth story by shaping how creative automation is adopted in the region.
  • Help refine our approach to onboarding and support for large markets like Brazil.
  • Collaborate across teams (tech, design, strategy) to continuously improve our workflows and tools.

What We’re Looking For

  • Fluent in Portuguese and English (Spanish is a plus!)
  • Experience with Figma, Photoshop, InDesign, and/or After Effects.
  • Strong communicator and natural presenter (you’ll be leading client calls regularly).
  • Tech-savvy and enthusiastic about automation and smart workflows.
  • Great at managing multiple projects and timelines without losing the details.
  • 2+ years of experience in design, client success, or creative operations (agency or marketing team background a plus).
  • A fast learner who’s excited to grow with us across the Americas.

Why Join Cape?

  • Join a fast-growing start-up working with some of the world’s top brands and agencies.
  • Remote-first, flexible work culture with autonomy and support.
  • A young, diverse, and passionate team building the future of creative production.
  • The opportunity to grow your career at the crossroads of design, tech, and client success.

Job Tags

Remote job, Flexible hours,

Similar Jobs

BelovED Community & Empowerment Academy Charter Schools

School Nurse Job at BelovED Community & Empowerment Academy Charter Schools

 ...Description CERTIFIED SCHOOL NURSES WITH A NJDOE SCHOOL NURSE CERTIFICATE ONLY PLEASE....  ...Jersey. (We would consider someone with an RN/BSN who is looking to enroll in a School...  ...Principal related to student health and wellness; Assisting with tasks necessary for the... 

Anglicotech, LLC

Training Specialist (059-25) Job at Anglicotech, LLC

ANGLICOTECH, LLC is an established, rapidly growing, veteran-owned small business providing Global Logistics and Supply Chain management, systems and analysis, Cybersecurity and NIST SP 800-171 compliance solutioning as well as Enterprise Information Technology Implementation...

Envision Education

Teacher - All Subjects Job at Envision Education

 ...Envision Education would love to have your resume on file! If you are interested in teaching middle or high school with Envision Education, please submit your application today and we'll reach out if a position opens up in the following Single Subject Areas: Special... 

ASH

Site safety and health officer Job at ASH

 ...Qualified SSHO Officer needed for a contract job expected to last at least 200 days maybe longer but not guarenteed. **Must have...  ...analysis and advice on our means and methods as they relate to job safety. We typically work Mon-Friday 8 hour days 7am-3:30pm but... 

Buckingham Search

Capital Markets Supervisor Job at Buckingham Search

Capital Markets Supervisor Location: Chicago, IL Overview A privately held real estate investment and management firm is seeking a Capital Markets Supervisor to support debt and equity financing activities across a growing portfolio of residential and development...