TITLE: CRITICAL SYSTEMS TECHNICIAN III, SWITCHGEAR
LOCATION: PHOENIX, AZ
POSITION SUMMARY:
The Critical Systems Technician III will serve as a technician for all of the company's mission-critical electrical services/maintenances under contract. The position will be responsible for monitoring compliance with contractual commitments in mostly new white space fit-outs. This position will provide leadership and knowledge regarding the installation, service, testing, commissioning, maintenance, and operation of mission-critical data center electrical equipment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Review technical specifications with the sales team and project managers to identify the field operations scope of the project as defined in company bid packages.
• Interface with services team to ensure proper specification compliance.
• Provide job-specific technical support.
• Interface with the factory to resolve any site-related technical issues.
• QA/QC of Power Distribution Equipment.
• Create Critical Power System MOPs, SOPs and EOPs.
• Perform preventive maintenance services (PM) on contracted gear and other components.
• Install and service all Power Distribution Equipment.
• Capable of troubleshooting distribution and transmission controls.
• Perform function testing of Low, Medium, and High voltage Switchgear, relay panels, transformers, ATS, and circuit breakers.
• Examine relay settings and logic equations for confirmation of system operation in accordance with design.
• Provide regular status reports to the responsible company Project Manager and Director, Service Operations.
• Direct feedback to responsible company Project Manager for problem resolution.
• Troubleshoot and resolve technical problems in the field.
• Provide required site testing reports and inspection sheets per project specification.
• Participate in specialized commissioning/testing of systems.
• Conduct site visits during regional travels at management direction.
• Respond to service calls as required.
• Other duties as assigned by Services Management.
• Must be a US Citizen
• Ability to travel regionally as book of business grows
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE:
• High school or equivalent (Preferred).
• Associates/ bachelor’s degree in electronics, electrical theory, or similar discipline requires highly desirable or equivalent work experience.
• Two to Five years (Required) Mission Critical Electrical Systems - Data Centers, Utilities, Oil & Gas, Hospitals, etc.
• 3-5 years of field repair/customer service experience with ups, electrical, electro-mechanical, or electronics-related equipment or 3-5 years of mission critical specific product experience required.
• Experience with electrical power distribution equipment. This includes UPS, switchgear, batteries, monitoring equipment, generators, etc...
TECHNICAL KNOWLEDGE:
• Understanding and knowledge of NETA standards, IEEE specifications and NEMA specifications as they pertain to low and medium voltage switchgear.
• Good technical understanding and application of all types of switchgear, protective relaying, and controls of switchgear, including the operation, maintenance, and testing.
• Firsthand experience on low and medium voltage switchgear, including disassembly, component inspection/repair, reassembly, and testing.
• Ability to read and understand one-line diagrams, blueprints, schematics, and construction drawings.
COMPUTER SKILLS:
• Technical Writing skills, including use of Word, Excel, MS Project.
• Familiarization with specialized testing equipment and reporting software.
CERTIFICATES AND LICENSES:
• NETA/NICET level II or above a plus
• NFPA 70E Low Voltage and High Voltage a plus
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