CSR II Loan Servicing/Customer Support Job at Iowa Bankers, Johnston, IA

c2V1K3Y4Qm50VTlTMDNENWlqaWdEdW5y
  • Iowa Bankers
  • Johnston, IA

Job Description


Description:

Role Definition: Responds to customer inquiries and assists in the servicing department by performing the following duties:

I. Responsible for the processing of inquiries received to the electronic servicing inbox.

II. Processes loan documentation and information edits on existing loans.

III. Performs a variety of clerical duties including filing, imaging or mailing of documents.

IV. Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors (including responding to inquiries to the payments inbox).

Requirements:

Required Education: High school diploma or general education degree (GED)

Required Work Experience: One to two years of related experience and/or training; or equivalent combination of education and experience.

Technology Skills: Proficient in basic computer skills, scanning/imaging and all Microsoft Office applications.

Required Skills or traits for the position: Detail-oriented, Professional Communication Skills

PIe4320a62ef2d-30492-38302668

Job Tags

Work experience placement, Work at office,

Similar Jobs

ORAU

Security Assistant (Mid-level) Job at ORAU

ORAU is offering a full-time temporary employment opportunity with the Federal Bureau of Investigation (FBI) for the position of Security Assistant. This is a one-year base contract with 4 option years. The Security Assistant will support the FBI by performing administrative...

SeekTeachers

Arts Teacher Job at SeekTeachers

Description Arts Teacher | Teaching Opportunity in Oman The Middle East has always been a breeding ground for well experienced educators offering the best quality education with well established work team , an AMAZINGLY calm and relax... 

Career Group

Personal Assistant Job at Career Group

 ...Personal Assistant- UHNW Celebrity A high-profile individual in the entertainment industry is seeking a discreet, highly organized, and proactive Personal Assistant to manage day-to-day personal and professional logistics. This is a dynamic, fast-paced role suited for... 

Bodorlaser Inc

Field Service Engineer (Bilingual in Mandarin) Job at Bodorlaser Inc

 ...dedicated to the design, R&D and production of fiber laser machines that are widely used for cutting different metal materials. With 20 service languages, a knowledgeable sales and after-sales team, 24/7 service, and a worldwide market network covering more than 150... 

Reliant Critical Infrastructure

Critical Systems Technician IV Job at Reliant Critical Infrastructure

The Critical Systems Technician IV in Phoenix, AZ is responsible for a range of tasks including start-up, commissioning, repairs, preventive maintenance, ongoing troubleshooting, and servicing state-of-the-art mission critical electrical equipment. This role serves as...