Customer Service Representative Job at Astrix, Columbus, OH

dGVPMXNjZGd1MGRRMW5Id2d6T2tEKy90NEE9PQ==
  • Astrix
  • Columbus, OH

Job Description

Customer Service Rep

Pay: $21/hour

Location: Greater Columbus, Ohio

Job Summary:

We are seeking a Customer Service Rep (Customer Account Partner ) to serve as a key liaison between our organization and our customers. This role is essential in ensuring a seamless customer experience, managing day-to-day order activities, and building strong, long-term relationships. The ideal candidate will be a proactive problem-solver with excellent communication skills and a strong background in B2B customer service.

Key Responsibilities:

  • Act as the primary point of contact for a dedicated customer portfolio
  • Ensure a high level of customer satisfaction through timely communication and issue resolution
  • Oversee order management processes and support key deliverables
  • Collaborate cross-functionally to meet financial and service objectives
  • Advocate for both customer needs and company goals

Qualifications:

  • High School diploma required
  • 3+ years of B2B customer service/account management experience
  • Proven ability to build and maintain successful customer relationships
  • Proficient in Microsoft Word, Excel, and Outlook
  • Experience with SAP and Salesforce is a plus
  • Industry experience in distribution or chemicals is preferred

This job description is a complete list of all desired skills, but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!

Job Tags

Similar Jobs

Beauty by Imagination (BBI)

Director, Growth Marketing Job at Beauty by Imagination (BBI)

 ...Position Overview: The Ideal Candidate is a performance marketing expert who thrives on the challenge of scaling businesses through strategic...  ...execute systematic growth experimentation framework across all digital channels Identify and test new customer acquisition channels... 

Bww Law Group LLC

Bankruptcy Specialist Job at Bww Law Group LLC

BWW LAW GROUP, LLC, an "AV" rated real estate default law firm with offices located in Rockville, MD and Richmond, VA, is seeking dynamic and motivated individuals to join our Bankruptcy team! We are hiring legal support professionals who enjoy a fast-paced environment...

Confidential - Job Hiring

Concierge Job at Confidential - Job Hiring

 ...Corporate Office Concierge VIP Client Services A prestigious corporate office is seeking an exceptional Concierge to provide white-glove service to executives, high-profile guests, and VIP clients. This is an exciting opportunity to be the face of a world-class... 

Labcorp

1st shift PRN Hospital Phlebotomist-Mobile Infirmary Job at Labcorp

 ...for service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work at Mobile Infirmary Hospital. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company.... 

New York State Unified Court System

Social Worker Job at New York State Unified Court System

 ...participants to determine needs for services. Refer participants to psychological or counseling services. Conduct psycho-social evaluations and prepare reports. Report participant compliance on programs and recommend incentive/sanctions. Make preliminary case...