Customer Service Representative Job at Career Group, Riverside, CA

dCt1eXNjUnF0VXBXMUhUeWpqR3BEdXZuNkE9PQ==
  • Career Group
  • Riverside, CA

Job Description

Position: Customer Service Representative – Aftermarket (Commercial EV & Truck Division)

Location: On-site in Riverside, CA

Pay Rate: $23.00-25.00/hour

Schedule: Monday–Friday, 6:00 AM–2:30 PM or 7:00 AM–3:00 PM

Type: Temp-to-hire

Start: As soon as possible!

About the Role:

Join a leading electric vehicle and truck manufacturer serving commercial clients across the country. We’re seeking a proactive and solutions-oriented Customer Service Representative to support our client's Aftermarket department. In this role, you’ll act as a key liaison between the sales team, engineering, and clients—ensuring accurate lead times, resolving issues with discontinued parts, and supporting online bids and RFPs.

This is a high-visibility role with long-term potential. You’ll receive ongoing product training—including how our trucks are built—to help you speak confidently with clients and internal stakeholders alike.

What You’ll Do:

  • Provide professional customer service to internal teams and commercial clients
  • Communicate part availability and lead times to the sales team
  • Handle requests involving discontinued parts by working cross-functionally with engineering and other departments to find solutions
  • Support online bidding systems and assist with RFPs (training provided)
  • Participate in hands-on training to learn how electric trucks are designed and manufactured
  • Maintain organized account documentation and follow up on inquiries promptly
  • Help drive a culture of collaboration, problem-solving, and professionalism

What We’re Looking For:

  • 1–3 years of experience in customer service or inside sales (aftermarket, auto, or trucking industry a plus)
  • Strong written communication and critical thinking skills
  • Excellent follow-through and a proactive mindset
  • Comfortable researching and troubleshooting issues independently
  • Ability to stay calm, focused, and drama-free in a fast-paced environment
  • Eager to learn and grow in a technical, evolving industry

Why This Role?

  • Be part of the clean transportation movement with a company making real impact
  • Get cross-trained in key functions including engineering, supply chain, and sales
  • Join a department that’s stabilized and growing, with leadership committed to long-term improvements
  • Temp-to-hire with real potential for growth

We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here:

OTHER CA/REMOTE: California applicants, please view our Privacy Notice here: -

privacy-notice/.

Career Group is a premier, Women-Owned recruiting agency and a widely recognized name in corporate and administrative staffing. We connect our candidates with job opportunities at leading companies nationwide. When you work with a Career Group recruiter, you gain a strategic career advisor for life. Submit your resume to get started today.

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate . Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Job Tags

Immediate start, Remote work, Start working today, Monday to Friday,

Similar Jobs

MyCHN

Grant Writer Job at MyCHN

 ...aligned with MyCHN's strategic initiatives. Monitor project deadlines and ensure timely submission of reports. Support other grant writers in the Development Department. Assist with the Patient Satisfaction survey process. Prepare narrative documents, including... 

City of Sacramento

Assistant Director (Public Works) Job at City of Sacramento

 ...the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. The Assistant Director works directly with the Director of Public Works in critical areas of leadership and management. The role provides... 

aizoOn USA

Cyber Security Analyst (Rif. 2025-127) Job at aizoOn USA

aizoOn, a technology consulting company, is looking for Cybersecurity Analyst. AIZOON USA is expanding its Cybersecurity Division and seeks skilled Cybersecurity Analysts to operate and manage cyber security platforms. In this critical role, you'll be responsible for...

Ethos Veterinary Health

Veterinary Technician, Oncology Job at Ethos Veterinary Health

 ...as the foremost respected center for specialized and emergency veterinary services in the SF Bay Area. We set the benchmark for delivering...  ...include: In-patient medical care- administer medications, assist or perform treatments, diagnostics & monitoring, place IV catheters... 

HJW Executive Search LLC

Mechanical Design Engineer Job at HJW Executive Search LLC

 ...with a growing Manufacturing plant in the Southern Tier of Upstate NY. They are looking for Senior Design Engineer to lead the development of advanced mechanical components and brazed assemblies. Responsibilities: ~ Lead mechanical design efforts for machined parts...