Full time remote position based in Dallas, TX. This person will work with the Customer Success team to ensure customer satisfaction and platform utilization within assigned accounts. They will be tasked with post-sale activities, driving platform adoption, and building a robust collaboration network. Position is mostly remote but will require some local travel.
Responsibilities :
Who Would Thrive in This Role
We welcome candidates who possess a combination of education and/or work experience , with a preference for the following skills and personal attributes:
Bachelor’s degree
4+ years of experience in customer success/account management.
4+ years of experience in healthcare.
4+ years experience utilizing and learning new technology systems.
Technology Skills:
Proficiency in general business technology with a knack for quickly mastering new applications, including Google Docs, Google Sheets, Google Slides, Microsoft Office/Windows, CRM (SalesForce), Zendesk and Tableau.
Understanding of industry compliance standards, particularly HIPAA privacy and security understanding.
Personal Attributes:
Results-oriented mindset with a proven track record of exceeding goals.
Exceptional written, verbal, interpersonal communication, and public speaking skills.
Ability to thrive independently while remotely collaborating with a high-functioning, geographically distributed team.
Exhibits excellent time management skills and thrives in fast-paced, dynamic environments, quickly adjusting to new priorities and demands.
Travel
The position requires up to 25% travel within the designated territory or with implementations.
Must have a valid driver's license and insured, dependable transportation.
...Assistant Medical Director (Part-Time, 0.5 FTE) Wonderful opportunity to work with an innovative treatment team and enjoy a healthy "half-time" lifestyle, or couple with a private practice! Location:Coral Gables/Miami, FL (Relocation support available) Program...
...Job Title: Language Interpreter Spanish-ONSITE Role Department: Customer Support / Language Services Location: 101 E. Kennedy Blvd... ...interpretation, ensuring clarity, tone, and context are preserved. Work closely with team leads and QA to continuously improve...
Office Administrator / Office Manager Location: Boca Raton, Florida (on-site position) - local candidates only please Compensation: $65,000 to $75,000 base salary plus discretionary bonus and benefits Summary for Office Administrator / Office Manager: Established...
...Title : Office Assistant/Clerk Location : 50 Water Street, FL 7, Metroplus Health Plan, New York, NY 10004 Duration : 2+ months contract (with a possibility for an extension. But, no guarantees) Education : High School Diploma/ GED Shift Details : 9:00 AM 5:0...
...Job Summary The Director of Sales & Marketing-Full Service has direct oversight of planning and managing the overall sales and marketing for a Full Service hotel. The intention is to achieve optimal occupancy, growth in existing accounts, and generating new business...