Full time remote position based in Dallas, TX. This person will work with the Customer Success team to ensure customer satisfaction and platform utilization within assigned accounts. They will be tasked with post-sale activities, driving platform adoption, and building a robust collaboration network. Position is mostly remote but will require some local travel.
Responsibilities :
Who Would Thrive in This Role
We welcome candidates who possess a combination of education and/or work experience , with a preference for the following skills and personal attributes:
Bachelor’s degree
4+ years of experience in customer success/account management.
4+ years of experience in healthcare.
4+ years experience utilizing and learning new technology systems.
Technology Skills:
Proficiency in general business technology with a knack for quickly mastering new applications, including Google Docs, Google Sheets, Google Slides, Microsoft Office/Windows, CRM (SalesForce), Zendesk and Tableau.
Understanding of industry compliance standards, particularly HIPAA privacy and security understanding.
Personal Attributes:
Results-oriented mindset with a proven track record of exceeding goals.
Exceptional written, verbal, interpersonal communication, and public speaking skills.
Ability to thrive independently while remotely collaborating with a high-functioning, geographically distributed team.
Exhibits excellent time management skills and thrives in fast-paced, dynamic environments, quickly adjusting to new priorities and demands.
Travel
The position requires up to 25% travel within the designated territory or with implementations.
Must have a valid driver's license and insured, dependable transportation.
...Position Overview We are seeking a highly responsible and experienced Security Specialist to develop, implement, and maintain the companys security programs. This role will oversee the protection of personnel, assets, facilities, and information, and will coordinate...
...committed to scientific rigor and transformative innovation. Position Overview We are seeking a dynamic Proteomics Principal Investigator to lead complex proteomics initiatives, foster scientific breakthroughs, and strengthen client partnerships. This role requires...
...technologies that can enhance sports equipment. We are a fast-growing, innovation-driven company seeking a creative and data-driven Email Marketing Lead to oversee all brand email marketing efforts across our product lines. This role will own strategy, execution, and...
...activities as directed. Identify new potential clients, qualify new sales leads, develop new client relationships, solicit RFPs, and manage the proposal process; Manage existing client relationships within accounts designated by VP of BD. Assist VP of BD and Strategic...
...preferred ~5+ years of experience in network & telecom administration required ~ Certifications such as CompTIA Network+ or Cisco CCNA preferred ~ Strong knowledge of TCP/IP, routing protocols, DNS, DHCP, VPNs, and VoIP systems ~ Excellent troubleshooting skills...