As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
...Exciting Endocrinology opening 45 Minutes from Nashville, Tennessee! Join an Established Group looking due to Growth Competitive Salary + Generous Sign-On Bonus & Student Loan Assistance Are you an Endocrinologist looking for your next great opportunity in a...
Great Life work Balance position with excellent benefits! The CNA or HHA serves as a member of the PACE Interdisciplinary Team. Under the direction of a licensed nurse, incumbent participates in all aspects of the planning, implementation and evaluation of personal care...
.../ transport Must be able to lift 15 pounds at times Employee Benefits Health Insurance - 100% Employee Only insurance paid for by JWC Dental / Vision / Short Term Disability / Life Insurance - paid by employee Long Term Disability - paid for by JWC...
Position Summary: The Personal Assistant to the Chief Executive Officer provides various personal and professional duties. Essential Function and Responsibilities: Prepares and organizes meetings, parties, and other social events with Events department Assists...
...Company Description Orion Construction Group is full-service general contractor specializing... ...full-time in office role for a Project Superintendent located in Plano, TX. The... ...with safety and regulatory standards. Travel may be required. Qualifications...