As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
...Museum Studies Internship Program: June 8 July 31, 2026 Application deadline: Monday, February 9, 2026 The Museum Studies Internship Program introduces students to the inner workings of a major metropolitan museum, promoting an awareness of careers in the field...
...minutes using your phone, tablet, or computer! Location: Legacy Pasadena Southmore - 951 Southmore Ave. Pasadena, TX 77502 Lactation Consultant Bilingual - Part Time (Job Overview) Schedule: Monday-Friday (8AM-4:30PM or 8:30AM-5PM) | 20 Hours Per Week | Flexible...
Catalyst Creative Group is a trend-leading Men's apparel Design and Manufacturing company based in Irvine, CA. In addition to designing our own brands and licenses (Ezekiel, Party Pants, Dockers), we have become a dominant player in private label apparel design and manufacturing...
...Summary: The Speech Language Pathologist provides speech pathology including assessments and developing and implementing treatment programs. Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley California and has been providing...
Company Description Talent Search Group, Inc. is a leading search firm specializing in recruiting highly skilled professionals in Manufacturing, Information Technology, and Finance/Accounting. With over 25 years of industry expertise, our team prides itself on delivering...