As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
...highly organized, detail-driven, and energetic Corporate Events Specialist to manage and execute the end-to-end logistics for both high... ...operates with autonomy but has cross-functional support from Marketing, Investor Relations, and Operations. As our event strategy...
Northern Colorado Full-time $50K-$100K+ OTE Join LIME Painting, the nation's leading premium painting and restoration company for luxury residential and commercial properties. What You'll Do Prospect in high-end neighborhoods and build relationships with builders...
...hourly position plus commission. HOMEWORKS ENERGY is hiring Brand Ambassadors starting at $23 per hour plus commission ($200-$300 per week... ...and reliable form of transportation. Must be okay traveling to territory locations up to 1 hour away (mileage is reimbursed...
Pride Health is hiring a Special Investigative Unit Investigator for one of its clients in Michigan. This is a 12-week contract with a possible extension, with competitive pay and benefits. This position is remote, but candidates MUST be in Eastern or Central ...
...Job Summary As a LSS Engineer working with our teams, youll use your skills and experience to help our clients, by providing code-compliant asset protection and fire life safety mitigation solutions. You will be expected to both provide guidance to co-workers and receive...