As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
...you will provide direct support to the manufacturing lines by developing and implementing methods and procedures for process control, improvement... ...preferred) or equivalent. Entry-level; no prior experience required. Strong proficiency with Microsoft Office (Outlook...
...school diploma or equivalent. Additional Eligibility Qualifications Previous Grain Elevator Experience preferred. Previous welding or millwright experience required. Excellent people skills, with an ability to collaborate with a team. Flexible and able to...
...Project Farm. This includes scripting, filming product tests, and ensuring the video is engaging and informative. Weekly Article Writing: Alongside each video, write one high-quality review article summarizing the test results. The article should follow a standard...
...to leadership on organizational structure, role design, and talent alignment. Act as a thought partner to regional and corporate HR teams to ensure consistency and scalability of HR initiatives. Lead change management and organizational effectiveness initiatives...
...BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting summer internship opportunity for a Communications or Public Relations major within our Communications Department at our White Oaks General Office Building in Bridgeport, WV or at our Greystone location in Columbia...