As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
...providing excellent customer service while delivering customer orders... ...to the home. Drive a company delivery vehicle showing safe,... ...safety.From one tiny Cincinnati grocery store more than a century ago... ...Benefits Page ! Valid driver's license Excellent communication...
...itle: Medical Front Desk & Technician Schedule: Full-Time, MondayFriday, 9:00 AM5:00 PM Compensation: $56,000$58,000 Role Summary: This hybrid position combines front desk responsibilities with hands-on support as a Technician. Full training will be provided...
...Multifamily to join their team. Estimator Multifamily Our client is looking for an experienced estimator with a focus on multifamily housing (student housing is acceptable) to help develop competitive bids and support project growth. This role offers a strong opportunity...
...compliance with OSHA regulations and workplace safety regulations. Operates material handling equipment including but not limited to... ...school diploma or equivalent preferred; equivalent relevant experience may be considered ~1 - 2 years manufacturing related experience...
...Job Title: Vice President of Global Supply Chain & Logistics Location: Newark, CA Department: Procurement Reports to: Vice President... ...business. This includes procurement, logistics, inventory management, demand planning, supplier relations, and cost management...