As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
...previous endeavors (business, sports, academics, other), and connections in the apartment world are helpful attributes.This is a remote position, so working from a home office and the ability to self-manage is required. Responsibilities Prospecting for new clients...
Noi Solutions is a fully vertical, strategic apparel manufacturing and sourcing company with owned factories in Asia.We collaborate with major retailers from design to production in cut and sew knits and sweaters. The Production Assistant will be responsible for providing...
...As a key member of the care team, you will provide direct psychological, social, and practical support to a defined caseload of patients and families. Responsibilities include conducting social work assessments, identifying needs, setting goals, and implementing care...
...ensure that projects are completed to the highest level of quality. Responsibilities Build, install, and repair structures made of wood, plywood, and wallboard Read and interpret blueprints, drawings, and specifications to determine the scope of work Measure,...
...Certified Teacher - Special Education - Competitive Pay - Multiple Openings. Kaleidoscope Education Solutions (KES) is the leading provider of in-person and online related services for K-12 education staffing. We will act on your behalf as your own personal agent...