As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
**Banner - University Medicine Phoenix** is seeking a dynamic, team-focused Advanced Practice Provider (PA or ACNP) to join our growing... ...your well-being in every aspect of lifefrom physical and emotional health to financial security and work-life balance.**Health & Wellness...
...Careerscape is recruiting for a Santa Fe museum that needs a Curator to manage collections, develop exhibits, and oversee preservation. You'll research objects, create engaging displays, and share knowledge with visitors. Our client is a respected cultural institution...
Video Production Assistant - Part-Time Pembroke Pines, FL area, Temp, Hybrid + On-Site as Needed Part-time: 20 to 30 hrs/week Do you love telling stories through video? We're looking for a versatile Video Production Assistant (Part-Time) to join our client...
...Legal Assistant Clermont - in office We are partnering with a law firm that is seeking a Legal Assistant with at least two years... ...Collaborative mindset and client-service orientation ~ Ability to work independently and as part of a team Pay range and...
...About the Company If you have high standards for delivering environmental excellence in an industrial setting, we have the perfect opportunity for you. We are Sappi North America, known for producing quality coated graphics and packaging papers. Our Somerset Mill...