As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
Be an Owner, Not Just an Employee Join Our Team in Hayward! Help Wanted: Kitchen Cabinet / Bath / Flooring Specialist The Floor to Ceiling Store Hayward, WI The Floor to Ceiling Store in beautiful Hayward, WI is growing, and were looking for a full-time Kitchen...
...lovely grounds featuring mature shade trees, playground, and picnic center complete with gazebo. Join Our Team as a Property Maintenance Manager Lead the Way in Property Maintenance! Are you ready to make a real impact and showcase your leadership skills in property...
...solid business relationships on behalf of some of the most well-respected brands in technology throughout the world. They link a customer's needs with the solutions and products available to them, providing a consultative sales approach that focuses on value and problem...
...ability to work in a team environment. ~ Excellent communication and organizational skills. ~ Extensive landscape maintenance field experience is a huge plus. ~ A degree in landscape horticulture, landscape architecture, or a related field is a huge plus....
...Employee Assistance Program Our community is looking for a Housekeeper to join our team. Housekeeper Responsibilities:... ...Responsible for collecting, cleaning and redistributing the community laundry. Responsible for maintaining the commercial laundry in a...