As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
...each load is properly chained, strapped, and delivered safely and on time. This role is a critical link in Wheelworxs logistics operation, helping maintain efficient delivery flow and supporting our commitment to reliability and quality in the rail industry. This is a...
Project Manager Mechanical / HVAC Our client, a growing leader in mechanical, HVAC, and energy-efficiency projects across New York City is seeking an experienced Project Manager to join a hands-on, operations-driven team. This firm is a Licensed Master Plumber, ...
...Insight Global is looking for an Assembler to join our client's team in the Tempe, AZ area. This role is fully on-site working a varying shift schedule Specific Duties and Responsibilities: Ability to wear required PPE to fulfill shift duties: smock, hairnet, gloves...
...Position: Primary Care Physician (Locum Tenens) Contract: 60 day assignment (conversion opportunity) Worksite Setting : Outpatient Work Hours: M-F 8am-5pm Job Description: As a Primary Care Physician at a growing Senior Primary Care Outpatient Clinic...
...effectively and efficiently, while complying with all weight distribution laws. Other duties, as assigned. Load and unload cargo. Operate a forklift as needed. Perform various tasks ranging from check-in, tractor/trailer inspection, tractor set up, and the pickup...