As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
...Junior Power Trading Analyst - FTR Focus (Houston, TX) Overview: We are seeking a highly motivated Junior Power Trading Analyst... ...Houston. This role is ideal for individuals with strong quantitative skills and a passion for energy markets, particularly Financial...
...About Eisen Design House Eisen Design House is a high-end residential interior design studio renowned for its bespoke, timeless, and... ...highest level. We are seeking a creative and detail-oriented Junior Interior Designer to join our team. This role is ideal for an...
...PE Required) Position Overview We are seeking a Senior Geotechnical Engineer to directly replace a long-tenured engineer retiring in early 2026. This is a full-time, office-based leadership role located in Frederick, Maryland headquarters with occasional travel...
...stakeholder management skills. Proven ability to lead teams and manage multiple projects while maintaining high standards of quality. Preferred Qualifications CTS certification Experience in government or large-scale AV integration projects. #LI-OnSite...
...We are seeking an experienced Construction Superintendent to oversee multiple Quick Service Restaurant (QSR) projects across the region. This is a travel-intensive role requiring hands-on leadership, project management, and strong subcontractor coordination to ensure...