As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
...regulations. Accident investigation experience. Familiar with job safety analysis process. Ability to lead and influence in a... ...Minimum 1-3 years experience in safety &; environmental or engineering role. Intermediate working knowledge of Microsoft office...
About NoGigiddy: NoGigiddy is a premier on-demand staffing app that connects gig workers with flexible job opportunities across various industries. Our platform specializes in offering work that fits your schedule, providing you with the flexibility and convenience...
...Currently looking for Delivery Drivers with their own Cargo van (high roofs preferred) in the Greater Houston area market to make local auto parts deliveries. Paid Weekly!! Apply by going to link - Vehicles required Cargo Vans ( Extended High Roofs Preferred...
...Screen Printing Assistant Were looking for our next team member to join the MMM Team! Position: Screen Printing Assistant About Us: Were Miami Mixed Media a creative production company proudly rooted in the heart of Miamis Little River business district...
...global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and...