As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
...Based On Experience Looking to HIRE RIGHT AWAY!! Must Haves: ~2+ Years of Customer Service Experience preferrable within a call center, front desk environment taking high volume of calls ~ Bilingual in English and Spanish Day to Day: ~ This is a huge...
...effectively and efficiently, while complying with all weight distribution laws. Other duties, as assigned. Load and unload cargo. Operate a forklift as needed. Perform various tasks ranging from check-in, tractor/trailer inspection, tractor set up, and the pickup...
...Join CAREonsite as a Licensed Vocational Nurse (LVN) Occupational Health & Disability Management! CAREonsite, a division of Tang & Company, provides occupational medical services nationwide. We have an exciting opportunity for a highly motivated Licensed Vocational Nurse...
...hourly position plus commission. HOMEWORKS ENERGY is hiring Brand Ambassadors starting at $23 per hour plus commission ($200-$300 per week... ...and reliable form of transportation. Must be okay traveling to territory locations up to 1 hour away (mileage is reimbursed...
...United Therapy Solutions is hiring Speech Language Pathologists, SLS or CF for our full-time, school-based position! United Therapy Solutions is a New Jersey-based pediatric therapy company exclusively servicing NJ school districts and their families. Our management...