As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
...About the Company - The Greer Group is hiring a Direct Hire Sales Representative for our Client located in Louisburg, NC. The Sales... ...Marketing, or a related field (preferred). ~5 years experience in outside sales. ~ Proven experience in outside sales, preferably in the...
...have ASE or Michigan State Certifications but you don't like where you work? Come Join a dynamic and award winning Team! Certified Automotive Technician Responsibilities: Diagnose and repair GM automotive systems including engines, steering, brakes, suspension,...
...Position Summary Project Manager The Project Manager (PM) is responsible for coordinating and managing all necessary resources... .... Manage all requisitions and payments including lien releases and project payroll. Maintain best possible cash flow throughout...
...Compensation: $15-20/hr, 15-20 hours per week To Apply: Submit your resume to admin [at] tryvantagepoint.com with the subject line: Job Application: Assistant at Vantage Point For more information on VP - see linked press - CNN ( Forbes ( The Helm (
Class Title:Library Assistant IIIPRIMARY FUNCTIONTo perform a wide variety of tasks under the general supervision of the school principal... ...thirty-five (35) words per minutepass qualifying testF. EXPERIENCETwo (2) years of Library Clerk II or comparable experience...