As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
...The Project Safety Coordinator is responsible for handling the day-to-day safety needs of our job sites. Essential Functions Perform site visits and inspections Make recommendations to field crews to ensure work is performed safely Audit for compliance with...
Job title: Administrative Support Location: Salt Lake City, UT Duration: 6months Pay rate: $28-$29/hour Position Description: Job Summary & Responsibilities: Provide administrative support to in a team-oriented environment; Flexibility to support varying...
About Us Horizon Infusions is Ohios leading ambulatory infusion network, delivering expert, patient-focused infusion therapy through advanced facilities and an experienced clinical team. Position Summary We are seeking a motivated Sales Associate to support...
...Job Title: Part-time Hygienist Organization: Tri City Health Partnership Location: St. Charles, IL Job Type: Part-Time, approximately... ...environment. Passion for community service and improving public health. Preferred Qualifications: ~ Bilingual Spanish and...
...As a Remote Travel Consultant, youll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. Youll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely...