As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
Entry-Level Freight Dispatcher (Remote) Earn $2,200 to $3,000 Weekly ($114,400$156,000 Annually) We are hiring motivated individuals to join our logistics team as Freight Dispatchers. This is a remote position with strong income potential. Candidates must already ...
Flair BartenderFlair Bartenders keep guests entertained while expertly preparing their preferred beverages. They perform regularly at bar shows and have the ability to juggle, throw, and catch bottles, and perform other mixing tricks. Aside from possessing showmanship...
Are you an experienced Provider Account Liaison with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Provider Account Liaison to work at their office in Wilmington, DE. Position Summary: This job...
Required Qualifications: Embedded C developers J1939 communications Matlabsimulink model based development
...communication skills.Ability to work cross functionally with other team members. CORE BENEFITS & WELLNESS Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided FINANCIAL WELL-BEING Competitive...