As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
...solid business relationships on behalf of some of the most well-respected brands in technology throughout the world. They link a customer's needs with the solutions and products available to them, providing a consultative sales approach that focuses on value and problem...
Position: Mechanical BIM/VDC Specialist Location: Phoenix, AZ (85029) Pay: $70k - $80k Summary: Piping VDC/BIM professional specializing in coordinated modeling, shop drawings, and constructability support to improve project accuracy, efficiency, and field execution...
...interested in helping therapists find rewarding experiences that are tailor-made for their strengths, interests, and schedules. School Nurse (RN) CBS Therapy is currently seeking a School Nurse (RN) for a Full Time position for the 2025-26 School Year! Our full-time...
...Job Description: Industrial Engineer The purpose of this position is to develop and sustain efficient operational methods for engineering, manufacturing, and supply chain that improve profitability. This position is responsible for calculating and maintaining production...
...exceptional school district in Van Buren County, MI, to hire a full-time School Social Worker for the 20252026 school year. In this in-person role, the School Social Worker will work to improve the success of students with disabilities in school through service and...