As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
...Now Hiring in San Diego!!! Active Recovery Network is currently hiring a Clinical Case Managers & Therapeutic Coach in San Diego!! Looking for a full-time (part-time to start as we build your case load over the first couple of months), clinically savvy badass coach who...
...healthcare credentials. Interested? Apply now! About Pride Health Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that...
Part-Time Office Assistant Location: Jacksonville, FL Pay: $18.00/hour Schedule: 20-28 hours per week (flexible) Overview: Vaco Staffing is hiring for a Part-Time Office Assistant to support a growing medical supply company in Jacksonville...
...public charter school located in El Cerrito, and we are seeking teachers who want to join our team and create an exceptional school.... ...In your specific role, you will: Provide Academic Support: Assist students with disabilities in accessing curriculum materials, understanding...
...factors, including but not limited to experience, education, and other business and organizational considerations. Department: Audiology FTE: 1.00 Full Time Shift: Days Position Summary: Supervise audiology services. Perform administrative tasks relative...