As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
...Responsibilities: Manage and coordinate day-to-day on-site construction activities. Supervise trades and crews while enforcing... ...plus. Valid drivers license and reliable transportation for travel. Benefits: Competitive salary based on experience ...
..., United States Department: Outpatient Clinics Physical Therapist Assistant (PTA) - Outpatient | Brandon, FL At H2 Health, we believe in the power of personalized care and passionate professionals. As a Physical Therapist Assistant (PTA) in our outpatient...
...results and is proud to be an equal opportunity employer. Role Description This is a part-time, on-site position located in Linden, NJ, for a Core Lab Supervisor on the night shift for the weekends only. The Core Lab Supervisor will oversee laboratory operations,...
...Position Summary The Marine Mechanic is responsible for repairing and maintaining shipboard mechanical equipment. Fixing, servicing, aligning, setting up, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of...
...Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with... ...Strategy, and Workplace Experience. About the Role: As a CBRE Area General Manager, you will oversee a small to medium-sized team...