As a Call Service Representative, you will work in a dynamic environment where professionalism and commitment to customer service is highly valued. Representatives manage and transfer inbound calls from our customers, agents, vendors and third parties in a high call volume setting. Representatives are expected to exercise good judgment, flexibility, and friendliness in their interactions while providing excellent customer service.
Here is what you will do
• Answer calls: Greet callers and answer incoming calls throughout the day
• Transfer calls: Connect callers to the correct department or person
• Potentially provide information: Help customers by potentially providing basic claims information.
• Escalate issues: Refer customers or third-party vendors to a more senior staff member when necessary
Here is what you will bring to the table
• Above average interpersonal, listening, communication and organizational skills
• Able to work in a fast-paced environment
• Good decision-making skills and the ability to utilize computers systems
• High energy and motivation to follow up and take ownership or any issues identified
• Bachelor’s or associate Degree preferred, but not required
#43546
...friendly Office Manager for a successful and fast growing e-commerce company based in Hollywood, Los Angeles. You will be the first point of... ...visibility for key team Partner with People & Culture on new hire prep tasks, including paperwork and building/parking card setup,...
...our initial commercial service. Overview Joby Aviation is seeking an engineer to help make our batteries the safest in the industry. This person will be a key member of our battery safety engineering effort and drive aspects of our battery pack and vehicle designs...
...requests, or modification of existing loans. Post-closing disbursement for purchase money transactions. Daily routine includes Supporting documentation for all incoming loans, letters of credit, and subordination order and review; review of attorney-prepared...
...compliance with OSHA regulations and workplace safety regulations. Operates material handling equipment including but not limited to... ...school diploma or equivalent preferred; equivalent relevant experience may be considered ~1 - 2 years manufacturing related experience...
...of being in a cleanroom this position is a non-smoking position. Job Description Insight Global is seeking 2 Cleanroom Assembly Technicians for our client, a key partner in the pharmaceutical sector, based in Easthampton, MA. These Assembly Technicians will...