Job Description

About Us:

Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting-edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers—first and fast.

Our brand portfolio includes Victor Allen’s®, Dutch Bros® beverages and Nurri™, our better-for-you protein beverage line. We are passionate about beverages – and about building a team that’s just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Diversity and Inclusion at Trilliant and Horseshoe:

We believe talented, great people are the building blocks of our success. We believe in finding the right people, with the right attitude, and providing them with opportunities to excel.

Position Overview: The Dairy Intake Coordinator is a critical point person within Horseshoe Beverage, responsible for the coordination and optimization of all dairy tanker operations. This role ensures efficient planning, unloading, and compliance of all incoming dairy materials while maintaining close alignment with internal departments and external partners such as MMPA. The ideal candidate has hands-on experience with the dairy receiving process, strong planning and communication skills, and the ability to manage regulatory and operational needs with precision.

Responsibilities:

• Partner with Supply Chain and Purchasing and manage the scheduling and receiving of all dairy tankers to ensure efficient flow of raw materials into the facility. Act as the primary point of contact for tanker arrivals and departures.
• Plan and optimize dairy holding vessel capacity to align with production schedules and minimize downtime or waste.
• Oversee and actively participate in the unloading of dairy tankers, including operation of HMI systems to route product to appropriate holding vessels.
• Partner with the Sanitation Manager to develop and manage an optimized Clean-in-Place (CIP) schedule to ensure sanitary conditions, minimize downtime, and maximize efficiency.
• Work with Quality to ensure all regulatory and company compliance standards are met for dairy receiving, handling, and documentation. Maintain accurate records for audits and inspections.
• Serve as the key incident coordinator for any dairy-related issues. Communicate directly with dairy suppliers and internal stakeholders in Quality, Supply Chain, Purchasing, and Operations to resolve issues quickly and effectively.
• Track and reconcile dairy consumption to ensure accurate reporting and efficient use of raw materials.
• Act as the primary liaison with truck drivers and third-party logistics partners. Ensure smooth and professional interactions at the point of delivery.
• Collaborate daily with Operations, Quality, Supply Chain and Purchasing teams. Serve as a lead contributor in dairy planning meetings, offering insights on logistics, capacity, and improvements.

Qualifications:

• High School Diploma or GED required; minimum Associate’s degree required, Bachelor’s degree preferred in: Supply Chain, Operations, Food Science, or related field preferred.
• 2+ years of experience in dairy processing or food/beverage manufacturing required.
• Strong knowledge of dairy unloading and dairy transfer operations, HMI systems, and CIP processes.
• Understanding of regulatory compliance related to dairy handling and food safety (e.g., PMO, FDA).
• Excellent organizational and communication skills.
• Ability to troubleshoot and make real-time decisions in a fast-paced production environment.
• Strong interpersonal skills, especially in dealing with truck drivers and cross-functional teams.
• Experience working with dairy cooperative organizations is a plus.

Hours, Location and Pay:

We offer a competitive-based pay rate and comprehensive benefits package for full-time employees. This role works Monday-Friday, 8-5pm at our Neenah, WI manufacturing facility.

Physical and Mental Demands:

• Physical presence on the production floor required.
• Occasional off-shift or weekend coordination based on delivery schedules.
• Exposure to dairy, cleaning chemicals, and refrigerated environments.
• While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines and lift and/move up to 50 pounds.
• Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.
• Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists.

Safety Statement:

At Trilliant and Horseshoe, safety is every employee’s first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
• Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
• Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.
• Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.
• EEO/AA including Vets and Disabled
• If you need a reasonable accommodation for any part of the employment process, please contact us by email at HR@trilliantfood.com and let us know the nature of your request and your contact information.
• Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.
• The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.

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