Data Entry Assistant Job at ROCS Grad Staffing, Rockville, MD

c09tMHNjTmp0RTVWMFhQeGpEU3BET1hxNHc9PQ==
  • ROCS Grad Staffing
  • Rockville, MD

Job Description

Why You Want To Work Here:

We represent a growing union providing our members with competitive benefits and powerful resources to help advance their careers. We have a casual and fun environment and opportunity for advancement! The Recipient Services Representative is responsible for the accurate and timely response to customer service-based questions over the phone and via email and the processing of benefits applications, payment calculations, and reports.

Responsibilities of the Recipient Services Representative:

  • Provide services to allow plan recipients to make updates to their plans; often making updates to address changes, tax information, bank account information, check re-issues, etc.
  • Receive and respond to incoming emails
  • Calculate benefits information, status, and payments
  • Route calls to appropriate departments
  • Process status requests, applications, documents, and eligibility waivers
  • Maintain files of information
  • Research correspondence files, payroll reports, microfilm, and system record to determine the correct information for employer and/or participant system files, i.e., Federal Identification Number or Social Security Number discrepancies
  • Other duties as assigned

Requirements of the Recipient Services Representative:

  • Previous customer service / data entry processing experience
  • Previous banking or number/ finance-oriented experience desired
  • Listens well with the ability to communicate effectively both in verbal and written communications
  • Presents a professional image in the office
  • Strong attention to detail
  • Demonstrates ability to manage complex issues while maintaining a flexible, positive, and cooperative demeanor

Job Tags

Casual work, Flexible hours,

Similar Jobs

IFG - International Financial Group

Administrative Assistant Job at IFG - International Financial Group

 ... Key Responsibilities ~ Manage executive calendars, meetings, and cross-functional scheduling ~ Coordinate domestic travel and logistics for leaders and teams ~ Process expense reports, invoices, POs, and track departmental budgets ~ Support team... 

Complete Care Centers, LLC

Weekend Certified Chiropractic Physician Assistant Job at Complete Care Centers, LLC

Are you a recent graduate from Chiropractic College eager to begin your career in the Chiropractic field, but waiting pass your boards?Integrative Physical Medicine is currently seeking a Licensed Certified Chiropractic Physician Assistant or an Unlicensed Chiropractor...

Beansprouts Nursery School

Assistant Program Director - School Age Programs, After School, and Day Camp Job at Beansprouts Nursery School

 ...Program Director to join our team! ABOUT BROOKLYN BEANS: Brooklyn Beans, a non-profit organization located in Park Slope, offers after-school programming at PS 39 during the school year. Our philosophy is to provide meaningful and engaging activities for our students... 

Rutland Regional Medical Center

Registered Nurse (RN) - Women's and Children's Unit Job at Rutland Regional Medical Center

 ...Registered Nurse (RN) - Women's and Children's Unit Rutland-VT-05701-United States The RN advocates and utilizes the nursing process in the care of all age populations along the health continuum. The nursing process includes assessment, diagnosis,... 

Truluck’s Ocean’s Finest Seafood & Crab

Executive Sous Chef Job at Truluck’s Ocean’s Finest Seafood & Crab

 ...enduring memories. To do so, we bring our core values to your table every day: Culinary Excellence, Sustainable Seafood, Southern Hospitality, Company Culture, and Philanthropy are what make Trulucks, Trulucks. Our professional sous chefs help us deliver these core...