Desktop Administrator Job at Milestone Technologies, Inc., Thousand Oaks, CA

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  • Milestone Technologies, Inc.
  • Thousand Oaks, CA

Job Description

Job Description:

Windows Desktop Administrator

6 Month W2 Contract (No C2C and No Visa Sponsorship)

Onsite 5x per week in Thousand Oaks, CA

Pay up to $40/hr. W2.

Technical screening needed prior to submission (14-questions via Zoom/Teams)

Breakdown of skills required for this role:

  • Windows Desktop Sys Admin (experience with AD, AWS, etc.)
  • Benchtop(4+ years) / IT Helpdesk
  • Service Now
  • SCCM
  • Very professional communication and work ethic - and team oriented as well
  • Very detailed oriented , very punctual
  • Excellent Customer Service skills
  • This role will install new instruments in PD

Nice to have: Server Admin experience, Network Admin Experience, GXP experience.

The analyst will also utilize AWS for virtualizations, general help-desk ticket support, and provide admin support to the lab-based customers. Typical business hours are between 8:00 am to 5:00 pm Monday through Friday. Some work may be required to be performed before or after these hours on request. This role will be located in Thousand Oaks, CA .

Job duties will include:

  • Lab Data Remediation: Configure data management software to automate movement of data from lab instrument computer systems to Amgen enterprise file shares.
  • General Ticket Resolution via ServiceNow: Actively respond to incidents and requests for all laboratory software and systems. Perform system administration of both local and enterprise laboratory software and systems including: user account management, licensing management, Tier 1 incident response and troubleshooting.
  • Documentation: Use ServiceNow to track service requests and/or escalate issues when necessary and to keep asset inventory up-to-date.
  • Physically inventory laboratory computers and reconcile with laboratory inventory system
  • Support corporate deployments of anti-virus, software patches to laboratory computers
  • Partner with Instrument vendors on system requirements, setups and configurations for new systems as well as upgrades to existing systems.
  • AWS Virtualizations

Top Must-Have Skill Sets:

  • 5 years’ experience with Windows administration
  • Windows Operating systems - Win10, Win11, Windows Server
  • Service Now Experience
  • SCCM Experience
  • PC/Laptop Hardware maintenance
  • Software/Hardware trouble-shooting
  • Networking skills - TCP/IP, Windows Domains, Network configurations
  • Excellent communication, customer relations and problem-solving
  • Ability to work autonomously with follow-through to completion and documentation
  • Organizational skills sufficient to multi-task in an extremely fast-paced environment with changing priorities.
  • Ability to lift 40 lbs.

Job Tags

Contract work, Local area, Monday to Friday,

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