Job Description

Job Description:

Windows Desktop Administrator

6 Month W2 Contract (No C2C and No Visa Sponsorship)

Onsite 5x per week in Thousand Oaks, CA

Pay up to $40/hr. W2.

Technical screening needed prior to submission (14-questions via Zoom/Teams)

Breakdown of skills required for this role:

• Windows Desktop Sys Admin (experience with AD, AWS, etc.)
• Benchtop(4+ years) / IT Helpdesk
• Service Now
• SCCM
• Very professional communication and work ethic - and team oriented as well
• Very detailed oriented , very punctual
• Excellent Customer Service skills
• This role will install new instruments in PD

Nice to have: Server Admin experience, Network Admin Experience, GXP experience.

The analyst will also utilize AWS for virtualizations, general help-desk ticket support, and provide admin support to the lab-based customers. Typical business hours are between 8:00 am to 5:00 pm Monday through Friday. Some work may be required to be performed before or after these hours on request. This role will be located in Thousand Oaks, CA .

Job duties will include:

• Lab Data Remediation: Configure data management software to automate movement of data from lab instrument computer systems to Amgen enterprise file shares.
• General Ticket Resolution via ServiceNow: Actively respond to incidents and requests for all laboratory software and systems. Perform system administration of both local and enterprise laboratory software and systems including: user account management, licensing management, Tier 1 incident response and troubleshooting.
• Documentation: Use ServiceNow to track service requests and/or escalate issues when necessary and to keep asset inventory up-to-date.
• Physically inventory laboratory computers and reconcile with laboratory inventory system
• Support corporate deployments of anti-virus, software patches to laboratory computers
• Partner with Instrument vendors on system requirements, setups and configurations for new systems as well as upgrades to existing systems.
• AWS Virtualizations

Top Must-Have Skill Sets:

• 5 years’ experience with Windows administration
• Windows Operating systems - Win10, Win11, Windows Server
• Service Now Experience
• SCCM Experience
• PC/Laptop Hardware maintenance
• Software/Hardware trouble-shooting
• Networking skills - TCP/IP, Windows Domains, Network configurations
• Excellent communication, customer relations and problem-solving
• Ability to work autonomously with follow-through to completion and documentation
• Organizational skills sufficient to multi-task in an extremely fast-paced environment with changing priorities.
• Ability to lift 40 lbs.

Job Tags

Similar Jobs