· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor’s degree in information technology, Computer Science, or related
field, or equivalent work experience.
...and emerging independent software vendors (ISVs).We are looking for a Senior Director of Global Strategic Account-Based Marketing (ABM) to lead our partner-focused ABM strategy. In this role, you will build and lead a global team that runs highly targeted campaigns for...
...As a Gym Coach at Gold's Gym, you will play a vital role in helping our members achieve their fitness goals. This position is based in our vibrant gym environment, where your passion for fitness and expertise in coaching will inspire others to lead healthier lives....
...parties agree the apprentice is qualified. Requirements High School Diploma, GED, or equivalent combination of education and experience. Must have received a passing score of 7 or higher on the NJATC examination. Candidate must pass all Apprentice Aptitude...
Document Control Specialist Location: Redmond, Washington About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity...
...Time) Location: Covington, VA 24426 (Onsite) Shift: Shift: 8am to 12pm Pay Rate: $28.35/hr. Job Description: The Laboratory Technician is responsible for performing testing of pulp and paperboard to ensure the mill meets quality specifications. Required...