Job Description

Job Summary:

Our client is seeking a skilled Digital Employee Experience (DEX) Consultant with expertise in Nexthink to join our dynamic team. As a DEX Consultant, you will play a crucial role in improving the digital workplace environment for employees. You will leverage your expertise in Nexthink to monitor, analyze, and enhance the digital experience, ensuring optimal performance and satisfaction.

Duties:

Utilize Nexthink to monitor and analyze digital employee experience metrics
Develop and execute NQL queries to gather and interpret data
Create and manage dashboards to visualize key performance indicators
Implement and manage remote actions to resolve issues proactively
Set up and manage alerts and diagnostics to identify and address potential problems
Develop and optimize queries and database logic for efficient data handling
Integrate Nexthink with other tools (e.g., Splunk) to enhance data analysis and reporting
Write and execute Splunk queries for comprehensive data insights
Utilize Nexthink APIs and connectors for seamless integrations
Develop and maintain PowerShell scripts for automation and advanced tasks
Understand and apply the Nexthink data model for accurate data representation
Manage PC infrastructure, including Active Directory and network components
Work with Azure Apps to support cloud-based solutions
Collaborate with ServiceNow for incident and service management

Desired Skills/Experience:

Proven experience with Nexthink
Strong skills in NQL queries, dashboards, remote actions, alerts, and diagnostics
Proficiency in queries and database logic
Experience with Nexthink integrations, particularly with Splunk
Ability to write and execute Splunk queries
Knowledge of Nexthink APIs and connectors
Intermediate to advanced PowerShell scripting skills
Understanding of the Nexthink data model
Intermediate knowledge of PC infrastructure
Experience with Azure Apps and ServiceNow
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work collaboratively in a team environment

Benefits:

Medical, Dental, & Vision Insurance Plans
401K offered

$77.00 - $110.00 (est. hourly)

Job Tags

Hourly pay, Remote job,

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