Job Title: Dispatch Agent
Location: Cincinnati, OH 45202
Duration: 12-month recurring contract
Pay: $20-$22/hr (more for right candidate)
Schedule: Onsite M-F 8-5
Required Skills & Experience:
3+ years of level 2 or 3 Help Desk experience
Triaging
Ticket/Work Order prioritization
Change management experience
Nice to Have Skills & Experience:
Facilities management platforms and other software (Maximo, ServiceNow, ServiceChannel, fmPilot)
Manufacturing, production, or big box retail experience)
Autonomous system diagnostics and troubleshooting
Job Description:
A retail employer in the Cincinnati area is seeking Dispatch Agents to support the facilities maintenance and engineering team. Daily responsibilities include answering inbound phone calls and emails regarding facilities work orders and troubleshooting reported events with field technicians in all 2,700 stores nationwide. The program goal is to protect the client against product loss in stores. They will coordinate service with on-site technicians, store management, and other internal stakeholders. This role requires heavy multitasking and navigating multiple applications at once. Candidates should be adaptable to learning from change, difficulties, and feedback. Successful candidates will have experience with triaging, ticket/work order prioritization, change management, and a background in a level 2 or 3 support role.
Beginn Mai/Juni 2026 oder auf Anfrage, Dauer 6 Monate ber Teva Teva ist ein global agierender Arzneimittelkonzern und Weltmarktfhrer unter den Generikaunternehmen. Das Herzstck unseres Erfolges sind unsere Mitarbeiter in ber 80 Lndern weltweit. Sie sorgen daf...
...About Eisen Design House Eisen Design House is a high-end residential interior design studio renowned for its bespoke, timeless, and... ...highest level. We are seeking a creative and detail-oriented Junior Interior Designer to join our team. This role is ideal for an...
...~60 months experience developing, implementing and integrating systems related to criminal justice processing at the state or federal level (including but not limited to: disposition processing, fingerprint identification processing, criminal history updating)....
...Evaluate and interpret subsurface field and sampling data including soil and groundwater to develop conclusions concerning the environmental and geologic site conditions. Generate subsurface maps and cross-sections and collaborate with engineering and environmental scientist...
...Job Description: Industrial Engineer The purpose of this position is to develop and sustain efficient operational methods for engineering, manufacturing, and supply chain that improve profitability. This position is responsible for calculating and maintaining production...