Job Title: Surge (Processing) Support Supervisor – Eligibility Specialist
Location: Texas / Remote
Experience: Minimum 5 years
Employment Type: Contract
Work Hours: 9-hour workdays
Job Summary:
We are seeking a Surge (Processing) Support Supervisor to assist state clients in supporting Integrated Eligibility Systems (IES) , focusing on Medicaid, Supplemental Nutrition Assistance Program (SNAP), and Temporary Assistance for Needy Families (TANF) programs. The ideal candidate has prior experience working with state government agencies as an eligibility specialist , along with a strong ability to manage high-volume case processing, train field staff, and support technology adoption projects. This role requires adaptability, professionalism, and the ability to work efficiently under pressure in a remote environment.
Key Responsibilities:
Required Skills & Qualifications:
Preferred Skills & Attributes:
Why Join Us?
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