Field Service Technician Job at Medasource, Augusta, GA

dE82enZjTmxzVTVUM25QemdqT2hEKy92NkE9PQ==
  • Medasource
  • Augusta, GA

Job Description

Position: Field Service Technician

Client: Large Diagnostics Company

Duration: 1–3-year contract before converting to permanent

Location: Augusta, GA - up to 90% travel through GA

Job Description:

Our client, one of the largest biotechnology and most progressive Life Sciences companies, is seeking an energetic professional to join their enterprise support team. Our client is focused on translating excellence in science into effective medicines and diagnostics for patients. Our client partners with some of the largest hospitals and health systems in the US! This role is an opportunity to join their field services and customer support organization that travels the country to support some of its premier hospital partnerships. This Planned Activity Specialist will travel across their designated city/state to various sites where they will attend and provide proactive maintenance to Cobas 6000's, 8000s, Pros and other analyzers.

  • Run and evaluate QC per manufacturer specifications
  • Run precision and mechanical checks as needed
  • Communicate QC validation to the customer upon returning the instrument for use
  • Schedule appointment with customer and set customer expectations
  • Evaluate validation data and present it to customer (this can be performed by data analyst and reviewed by local FAS or the rep at the second appointment if necessary)
  • Determines cost effective repair/resolutions to minimize customer downtime
  • Provides feedback and documents product failure trends and service ability issues
  • Responsible for ensuring and maximizing customer satisfaction with equipment and related products
  • Identifies revenue generating and cost saving opportunities.
  • Maintains expenses within departmental guidelines and controls inventory and all company property

Qualifications:

  • High school diploma and 2 years of technical school or equivalent military training or work experience OR Bachelor's degree in a Biomedical field
  • 2-5 years of progressive experience repairing or servicing mechanical/system hardware and software
  • Effective communication skills, helpful customer interaction, and organizationally sound
  • Experience with preventative maintenance and troubleshooting machinery/hardware using established procedures preferably in a laboratory or healthcare setting
  • Laboratory background huge plus but not required

Job Tags

Permanent employment, Contract work, Work experience placement, Local area,

Similar Jobs

Emery Sapp & Sons, Inc.

Bridge Carpenter Job at Emery Sapp & Sons, Inc.

 ...ensure that projects are completed to the highest level of quality. Responsibilities Build, install, and repair structures made of wood, plywood, and wallboard Read and interpret blueprints, drawings, and specifications to determine the scope of work Measure,... 

DetaPent

Junior Data Analyst Job at DetaPent

Were Hiring: Entry-Level Data / BI Analyst (OPT/CPT Welcome)&##128205; Location: Woonsocket, RI ( Remote )&##128188; Experience: 03 Years &##128338; Job Type: Full-Time ( No employer ) A leading healthcare and retail organization in the U.S. is seeking... 

Terrapin Logistics INC

Box Truck Owner/Operators Job at Terrapin Logistics INC

 ...Job Description Terrapin Logistics is looking for Box truck Owner/Operators to join our fleet. We have loads for local deliveries through Amazon relay and also OTR for general freight. Owner/operators will get to choose if they wish to be home on a regular basis running... 

Renewal Memory Partners

Director of Nursing Job at Renewal Memory Partners

 ..., Renewal has a commitment to providing culturally competent care to LGBTQ+ older adults. We're seeking a full-time Director of Nursing to lead our tight-knit team as we grow. If you're passionate about dementia care, thrive in entrepreneurial environments, and want... 

ColumbiaCare Services

Residential Care Associate I - 5493 Job at ColumbiaCare Services

 ...:00pm - 10:30pm (Full Time, Swing) What Youll Make $20.60 - $21.86 per hour DOE/Credentials. An additional $3.00 per hour night shift differential will apply during the work hours of 10:00pm - 6:00am. Additional 5% Language Differential offered for Bilingual...