Field Service Technician Job at Medasource, Augusta, GA

dE82enZjTmxzVTVUM25QemdqT2hEKy92NkE9PQ==
  • Medasource
  • Augusta, GA

Job Description

Position: Field Service Technician

Client: Large Diagnostics Company

Duration: 1–3-year contract before converting to permanent

Location: Augusta, GA - up to 90% travel through GA

Job Description:

Our client, one of the largest biotechnology and most progressive Life Sciences companies, is seeking an energetic professional to join their enterprise support team. Our client is focused on translating excellence in science into effective medicines and diagnostics for patients. Our client partners with some of the largest hospitals and health systems in the US! This role is an opportunity to join their field services and customer support organization that travels the country to support some of its premier hospital partnerships. This Planned Activity Specialist will travel across their designated city/state to various sites where they will attend and provide proactive maintenance to Cobas 6000's, 8000s, Pros and other analyzers.

  • Run and evaluate QC per manufacturer specifications
  • Run precision and mechanical checks as needed
  • Communicate QC validation to the customer upon returning the instrument for use
  • Schedule appointment with customer and set customer expectations
  • Evaluate validation data and present it to customer (this can be performed by data analyst and reviewed by local FAS or the rep at the second appointment if necessary)
  • Determines cost effective repair/resolutions to minimize customer downtime
  • Provides feedback and documents product failure trends and service ability issues
  • Responsible for ensuring and maximizing customer satisfaction with equipment and related products
  • Identifies revenue generating and cost saving opportunities.
  • Maintains expenses within departmental guidelines and controls inventory and all company property

Qualifications:

  • High school diploma and 2 years of technical school or equivalent military training or work experience OR Bachelor's degree in a Biomedical field
  • 2-5 years of progressive experience repairing or servicing mechanical/system hardware and software
  • Effective communication skills, helpful customer interaction, and organizationally sound
  • Experience with preventative maintenance and troubleshooting machinery/hardware using established procedures preferably in a laboratory or healthcare setting
  • Laboratory background huge plus but not required

Job Tags

Permanent employment, Contract work, Work experience placement, Local area,

Similar Jobs

Taurus Industrial Group, LLC

Shop Foreman Job at Taurus Industrial Group, LLC

Key Responsibilities: Team Supervision: Supervise, schedule, and coordinate the activities of craftsmen and technicians. Provide training, guidance, and performance evaluations. Ensure all staff adhere to safety policies and procedures. Operations Management...

Summerhill Landscapes Inc

Office Administrator Assistant (Sag Harbor, NY) Job at Summerhill Landscapes Inc

We are seeking an Office Administrative Assistant to manage the front desk of our office in Sag Harbor. This is a key role for us, as this position is the companys first point of contact for our clients, partners and vendors. We are looking for an energetic individual...

Freeman Health System

Certified Registered Nurse Anesthetist Job at Freeman Health System

 ..., and central lines; Cases include general, ortho, ENT, GU, OB/GYN, podiatry, robotics, GI and healthy PEDs; Appealing day shift...  ...you further. Production based salaries with no wRVU cap offers physicians comfortable compensation providing more discretionary funds for... 

Swoon

Customer Service Representative Job at Swoon

 ...Representative . This is a night-shift, on-site contract opportunity with full paid training provided. No technical background is required customer service or call center experience is all you need. Schedule Night Shift: 7:00 PM 7:00 AM Rotating... 

Maimonides Medical Center

Social Worker - Caring for Caregivers (Per Diem) Job at Maimonides Medical Center

 ...supports); use teachback to ensure understanding and feasibility. Coordinate with the care team (e.g., primary team, case management, nursing, behavioral health) to align plans and communicate a concise summary note. Track outputs and outcomes (encounters, screening...