Field Service Technician Job at Ricoh USA, Inc., Brooklyn, NY

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  • Ricoh USA, Inc.
  • Brooklyn, NY

Job Description

Company Description

Ricoh USA, Inc. is a global leader in information management and digital services, providing innovative solutions to over 1.4 million businesses worldwide. We focus on bringing people, processes, and technology together to unlock the power of information, enabling organizations to maximize the potential of their workforce. Our team members work across various industries, utilizing a blend of people, processes, and technology to extract valuable insights and drive business success.

Role Description

This is a full-time on-site role for a Field Service Technician located in Brooklyn and surrounding area, NY. The Field Service Technician will be responsible for installing, maintaining, and repairing Ricoh's cutting-edge office equipment at customer locations. Daily tasks include troubleshooting technical issues, providing excellent customer service, and ensuring all equipment functions properly to meet client needs.

Qualifications

  • Technical skills in equipment installation, maintenance, and repair
  • Experience with office equipment troubleshooting and customer service
  • Ability to work independently and prioritize tasks effectively
  • Strong problem-solving and communication skills
  • Knowledge of Ricoh's products and services is a plus
  • Associate's degree in Information Technology or related field

Job Tags

Full time, Work at office, Worldwide,

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