Fixed Operations Consultant Job at Dealer Tire, Chicago, IL

dE95eHNNQmxza3BXMTNEeWlqS2xCdXp2NlE9PQ==
  • Dealer Tire
  • Chicago, IL

Job Description

As a Fixed Operations Consultant, your essential job functions will include the following:

Operational Management

  • Collaborate with Account Management and other Operational roles on diagnosis, analysis, and action plans to improve dealership performance.
  • Create implementation plans, present findings and work with dealership management to gain support, change behavior and drive results.
  • Quickly build relationships at all levels of the dealership in order to implement change.
  • Develop and improve operational solutions to support the team in collaboration with Regional Operational Managers and the extended team.
  • Communicate analyses and strategic plans based on diagnosis and findings – deliver to the Account Management and other Operational roles the dealership actions, challenges and opportunities.
  • Participate in regional meetings.
  • Leverage Carline Specialists and other centralized resources, as needed.
  • Effectively implement Dealer Tire solutions that match the needs of the dealership and maximize their opportunity.
  • Manage all activity tracking and account information in Salesforce.
  • Communicate to management as needed on dealership activity challenges.
  • Submit timely update reports, itineraries, and expense reports to management as required.

Operational Execution

  • Complete service lane assessments at the dealership.
  • Complete all activities required to effectively analyze and diagnose dealership gaps and drivers (e.g., inventory diagnostics, inspection process, and selling strategies, etc.).
  • Understand and interpret dealer data in order to identify opportunities and determine action.
  • Develop product screen recommendation and determine implementation strategy to meet business objectives.
  • Work with dealership to establish retail pricing strategies to meet business objectives.
  • Understand Dealer compensation plans and effect on offering and selling of tires and MC products.
  • Create & execute customized coaching solutions to improve dealership personnel performance across all areas.
  • Assist personnel with tools (DRSG) and capability to present tire and maintenance options to customers and sell conclusively on the drive - utilizing and explaining program value added items.
  • Assess competitive market and conduct mystery shops to provide an understanding of the competitive landscape – leverage gaps to improve performance.
  • Demonstrate the value of a successful inspection process (including Op Codes, RO) and assist dealers in achieving success.
  • Perform the role of service advisor in support of increasing service lane sales - partner with advisors to help develop their sales skills.

Other Duties as Assigned

Position Requirements

  • Bachelor’s degree required, preferably in Business, Sales, Marketing, Management or related field, or equivalent work experience in lieu of degree
  • Minimum 5 years of experience in dealership or automotive service operations
  • Project management experience preferred
  • Excellent communication and facilitation skills, and attention to detail
  • Ability to work in a faced paced environment
  • Proficiency at intermediate level with all Microsoft Office products required
  • Meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy

Competencies Required

  • Communication
  • Critical Thinking
  • Developing Program Champions
  • Diagnostic Skills
  • Driving Change
  • Industry/Product Knowledge
  • Initiative
  • Influence
  • Operational Excellence
  • Trusted Advisor

Physical Requirements

  • Standing for long periods of time
  • Frequent bending, crouching, and twisting
  • Lifting at least 35 pounds
  • Travel required – approximately 80%

Job Tags

Work experience placement,

Similar Jobs

FPC (FORTUNE PERSONNEL CONSULTANTS - Orlando Office)

Sales Manager (Automotive Tier 1) Job at FPC (FORTUNE PERSONNEL CONSULTANTS - Orlando Office)

 ...Sales Manager Automotive Tier 1 Tier 1 products sales to Automotive OEM's Our client is looking for an Account manager to manage Sales,...  ...engineer, account manager, Account Management, Stellantis, General Motors, Ford, Sales Manager, business development, territory... 

The Bluestone Group

Project Coordinator - Executive Recruiter Job at The Bluestone Group

 ...As a Project Coordinator-Executive Recruiter you will play an integral role in assisting professionals advance their careers. You will recruit...  ..., while also creating your brand Collaborate with our Senior Executive Recruiters to identify qualified candidates & follow... 

Intelliswift - An LTTS Company

Embedded Software Engineer Job at Intelliswift - An LTTS Company

 ...Job Title: Embedded Software Engineer Location: Redmond WA - Onsite Duration; 12 Months...  ...an experienced Embedded Software Engineer to develop firmware for a custom SoC Must-have HARD skills: 8+ years experience in Firmware or Embedded Software Development... 

Northwell Health

Security Supervisor Job at Northwell Health

151017 Job Description Supervises and coordinates the daily operations. Ensures security and services are rendered according to hospital and department policies and procedures. Job Responsibility Promotes Security department goals by selecting, motivating, and... 

Confidential Jobs

Housekeeper (Private HNW Family) Job at Confidential Jobs

 ...Housekeeper for Private HNW Family A traditional housekeeping role with modern expectations, for a minimalist and organized family...  ...& Maintenance Packing & Unpacking Event Assistance Hospitality & Service Special Projects Assistance Trash Disposal...