Front Office Assistant Job at Rutland Regional Medical Center, Rutland, VT

dE9pMHZNNWpzVWxYMDNmeWlqaWtETzd0NlE9PQ==
  • Rutland Regional Medical Center
  • Rutland, VT

Job Description

Provides integral first contact for all the clinic customers including patients, referring offices, physicians, and providers. Serves as the initial impression for many customers and is important to the organization’s customer service reputation. Responsible for key components of finical integrity of each patient encounter including registering patients with complete demographic, insurance, and clinical information to assure accurate records and timely billing for services rendered, providing accurate information regarding payments to the patients and collecting co-payments at point of service. Appropriately handles multiple incoming phone calls and face to face conversations from a variety of customers with high levels of integrity, triaging, and trouble shooting. Communicates with patients any pertinent visit information, such as when to arrive and any preparation for their clinic visits, diagnostic testing, or procedure. Helps clinical staff as needed and performs all the clerical duties necessary for patients to be seen within the clinic timely. Focus will always be on patient needs and efficient use of hospital resources.

THIS IS NOT REMOTE WORK.

Minimum Education

  • High School diploma or equivalent.

Minimum Work Experience

  • 2 years secretarial experience or medical office training including 1 year patient or customer service experience.
  • Experience using a computerized health information system.

Required Skills, Knowledge, and Abilities

  • Excellent oral and written communication skills.
  • Demonstrated strong knowledge of basic computer skills.
  • Demonstrated moderate knowledge of Medical Terminology.

Pay Range: $16.60 - $24.65

#PM24

PI04264e687fde-30492-36362393

Job Tags

Work experience placement,

Similar Jobs

Calaway Habeck Talent Consulting

Health Safety Environment Coordinator Job at Calaway Habeck Talent Consulting

 ...Job Summary and Responsibilities: The Health, Safety, and Environmental Coordinator role will be responsible for providing full-time EHS...  ...Safety, Industrial Hygiene, Engineering, Environmental Science, or other EHS-related field preferred; other four-year degrees... 

Advantage Solutions

Space Planning Manager Job at Advantage Solutions

 ...to ensure approved criteria and best practices are following and space allocation / shelf placement needs are met Create and...  ...Written & Verbal Communication Skills Ability to Visualize & Plan Objectives & Goals Strategically Environmental & Physical... 

Mobisoft

Sales Development Representative Team Leader Job at Mobisoft

 ...and wholesalers. Our platform, Mobisale, is used every day around the world by tens of thousands of users from known brands such us Unilever, Nestle, British American Tobacco, Michelin Tires and many others. Position Overview: We are seeking a Sales Development... 

Get It - Executive

Entry Level Help Desk - Remote Job at Get It - Executive

 ...assist customers via phone, chat, and email, helping them troubleshoot and resolve technical issues while delivering an excellent experience. If you're eager to learn and have a passion for helping others, this entry-level opportunity is the perfect place to start your... 

Harper Associates

Nanny Job at Harper Associates

 ...grow with their family. The Nanny must enjoy and be capable of keeping up with an active toddler and be very familiar with appropriate child development, milestones, etc. The child does attend preschool a few days/week; some driving to/from school will be required (car...