Front Office Receptionist Job at N2 Aesthetics, Manhattan Beach, CA

dE91MnNNUnJ0RVpSMVhQNWp6T2xDZXJwNXc9PQ==
  • N2 Aesthetics
  • Manhattan Beach, CA

Job Description

N2 Aesthetics is a luxury medical aesthetic destination dedicated to providing exceptional injection, laser, and skincare services to our patients. Our approach is rooted in the belief that beauty is about renewing your sense of self. 

Job Overview:  

We are seeking a dedicated Front Office Receptionist with exceptional customer service skills to join our team. You will play a crucial role in patient services along with a collaborative role on the N2 team. This position is patient-facing, so an outgoing and friendly professional person is a must. Your expertise, attention to detail, and commitment to exceptional service will contribute to our goal of creating a nurturing and inviting environment for our patients. 

Key Responsibilities:

  • Warmly greet patients and ensure a seamless check-in and check-out process
  • Schedule and manage patient appointments while maintaining an organized daily schedule
  • Handle phone calls, emails, texts, and web inquiries with professionalism and efficiency
  • Accurately enter and update patient information in electronic medical records (EMR)
  • Communicate effectively with patients regarding treatments, products, loyalty programs, and office policies
  • Process point-of-sale transactions with accuracy and assist patients with rebooking appointments
  • Act as a key holder responsible for closing the office at the end of the day
  • Maintain office cleanliness, restock supplies, and manage online orders (Amazon, office supplies, etc.)
  • Assist in planning and coordinating patient events
  • Participate in training sessions to enhance knowledge of company services and industry trends
  • Support special projects and additional administrative tasks as needed

What We’re Looking For:

  • A positive attitude and warm, welcoming presence
  • A professional demeanor with a strong focus on customer service
  • Excellent verbal and written communication skills
  • A team player who is reliable, proactive, and detail-oriented
  • Ability to multitask and stay organized in a fast-paced environment
  • A forward-thinking mindset with a passion for continuous learning
  • Enthusiastic, friendly, and committed to delivering five-star service

Qualifications:

  • Minimum 3+ years of experience in a medical, plastic surgery, or MedSpa setting (required)
  • Strong customer service background with a focus on high-end patient care
  • Prior experience handling front desk operations, scheduling, and patient communication
  • Experience with IntakeQ EMR is a plus

If you are passionate about aesthetics, love working in a dynamic environment, and thrive in a customer-focused role, we’d love to hear from you!

Job Tags

Similar Jobs

Construction Industry Education Foundation

Marketing Director Job at Construction Industry Education Foundation

 ...providing an online plan room, education and safety training, and government advocacy. SRBX and CIEF have 18 full-time employees and seven...  ..., and demand generation Manage press releases, public relations, and earned media, ensuring a consistent and positive organizational... 

Inhouse Recruiting Solutions

Assistant Director of Nursing Job at Inhouse Recruiting Solutions

 ...Assistant Director, Inpatient Services (Hospice) High Point, NC A respected nonprofit hospice organization in High Point is seeking...  ...Responsibilities: Provide daily leadership and supervision for inpatient nursing and support staff Support referrals, admissions, and... 

Excelsia Injury Care

Licensed Clinical Social Worker Job at Excelsia Injury Care

 ...providers are leaders in personal injury and workers compensation care, with a proven track...  ...those injured in motor vehicle or work-related accidents. We take an interdisciplinary...  ...citizens, we integrate environmental, social, and governance (ESG) considerations into... 

Cascade Contracting & Services, LLC.

Security Guard Job at Cascade Contracting & Services, LLC.

 ...Cascade Contracting & Services is currently looking to hire a Security Guard on a full time, permanent basis. This position must be performed onsite at Joint Base Pearl Harbor Ford Island in Honolulu, HI and requires the ability to obtain and maintain a Public Trust... 

Logenix International

Logistics Coordinator Job at Logenix International

 ...Company Description: Logenix International is a distinguished logistics provider specializing in humanitarian aid, disaster relief, development infrastructure, global health programs, and high-profile U.S. Government-funded projects. Over the past 20 years, Logenix has...