Front Office Receptionist Job at N2 Aesthetics, Manhattan Beach, CA

dE91MnNNUnJ0RVpSMVhQNWp6T2xDZXJwNXc9PQ==
  • N2 Aesthetics
  • Manhattan Beach, CA

Job Description

N2 Aesthetics is a luxury medical aesthetic destination dedicated to providing exceptional injection, laser, and skincare services to our patients. Our approach is rooted in the belief that beauty is about renewing your sense of self. 

Job Overview:  

We are seeking a dedicated Front Office Receptionist with exceptional customer service skills to join our team. You will play a crucial role in patient services along with a collaborative role on the N2 team. This position is patient-facing, so an outgoing and friendly professional person is a must. Your expertise, attention to detail, and commitment to exceptional service will contribute to our goal of creating a nurturing and inviting environment for our patients. 

Key Responsibilities:

  • Warmly greet patients and ensure a seamless check-in and check-out process
  • Schedule and manage patient appointments while maintaining an organized daily schedule
  • Handle phone calls, emails, texts, and web inquiries with professionalism and efficiency
  • Accurately enter and update patient information in electronic medical records (EMR)
  • Communicate effectively with patients regarding treatments, products, loyalty programs, and office policies
  • Process point-of-sale transactions with accuracy and assist patients with rebooking appointments
  • Act as a key holder responsible for closing the office at the end of the day
  • Maintain office cleanliness, restock supplies, and manage online orders (Amazon, office supplies, etc.)
  • Assist in planning and coordinating patient events
  • Participate in training sessions to enhance knowledge of company services and industry trends
  • Support special projects and additional administrative tasks as needed

What We’re Looking For:

  • A positive attitude and warm, welcoming presence
  • A professional demeanor with a strong focus on customer service
  • Excellent verbal and written communication skills
  • A team player who is reliable, proactive, and detail-oriented
  • Ability to multitask and stay organized in a fast-paced environment
  • A forward-thinking mindset with a passion for continuous learning
  • Enthusiastic, friendly, and committed to delivering five-star service

Qualifications:

  • Minimum 3+ years of experience in a medical, plastic surgery, or MedSpa setting (required)
  • Strong customer service background with a focus on high-end patient care
  • Prior experience handling front desk operations, scheduling, and patient communication
  • Experience with IntakeQ EMR is a plus

If you are passionate about aesthetics, love working in a dynamic environment, and thrive in a customer-focused role, we’d love to hear from you!

Job Tags

Similar Jobs

Kennebec Valley Community Action Program

Automotive Technician Job at Kennebec Valley Community Action Program

 ...families and communities through direct services and community collaborations that create solutions to poverty, is looking to hire an Automotive Technician. The person in this position is responsible for assisting the Master Technician with repairs to vehicles and... 

Element Care

Interpreter - Khmer speaking Job at Element Care

Great Life work Balance position with excellent benefits! The Interpreter provides language interpretation services between limited English proficient speaking patients/families and the sites care providers. This is a full or part time position. Hours of operation...

Sunrun

Entry Level Solar Sales Representative Job at Sunrun

 ...the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today, we're on a mission to change...  ...us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless... 

Greener Pastures Chicken

Compliance Officer Job at Greener Pastures Chicken

 ...are seeking a detail-oriented Compliance Officer to manage and oversee all certification...  ...Respond to audit findings and implement corrective action plans Ensure farm and processing...  ...Required Qualifications ~3+ years of experience in organic certification compliance,... 

US Tech Solutions

Junior Data Analyst/S2P Support Admin Job at US Tech Solutions

 ...applied to the purchase. Main responsibilities: Supporting both the Indirect CoE team members and business users with high-level report creation, support of the S2P system to ensure efficient digital operations, assisting the team in gathering spend reports for...