Job Description

The Opportunity

As the Fulfillment Manager, you will plan, direct, and coordinate the fulfillment operations of the branch. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources.

How you will impact Smurfit Westrock:

• Responsible for the operations within the warehouse, may include the following departments or employees: receiving, forklift operations, and inventory.
• Responsible for all phases of employment including interviewing, selecting, training, monitoring, disciplining, and terminating warehouse staff.
• Develop supervisors and team leaders to effectively oversee the daily routines of their assigned teams.
• Closely monitor the compliance with all safety policies and operation of equipment.
• Research, recommend, and implement appropriate equipment to ensure safe transport and storage of all products.
• Develop and maintain quality processes and measure to increase efficiency and customer satisfaction.
• Oversee the completion of all required paperwork and data entry by the warehouse team.
• Work closely with accounting to resolve problems with invoices and billing.
• Partner with Safety Director to continuously improve and enhance safety discipline, practices, and policies.
• Ensure materials are stored properly to conserve space and comply with safety procedures.
• Oversee the rotation of inventories within the warehouse, as needed.
• Monitor and measure warehouse performance and quality measures.
• Provide reporting to management as required.
• Develop and recommend an annual budget requirement for the warehouse, including staffing levels, justification for new or replacement material handling equipment.
• Adjust staffing levels to meet peak customer demand.
• Keep warehouse accessible and safe for branch staff visitors.

What you need to succeed:

• Bachelor’s Degree in Business Management, Industrial Management, or related field preferred.
• Four or more years of experience as warehouse team leader or supervisor required.
• General fluency in Spanish required, verbal and written.
• Intermediate computer literacy required, preferred knowledge of MS Office.

What we offer:

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

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