Job Description
Job Title: General Manager – Murgado Ford of Chicago & Murgado Lincoln of Chicago
Location: Chicago, IL
Employment Type: Full-Time
About Murgado Ford of Chicago & Murgado Lincoln of Chicago
Murgado Ford of Chicago & Murgado Lincoln of Chicago are high-performance dealerships committed to delivering exceptional customer experiences across our Sales, Service, Parts, and F&I departments. We’re driven by a culture of integrity, continuous improvement, and measurable results. We seek a strategic, experienced automotive leader to drive growth and operational excellence.
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Position Summary
The General Manager is responsible for the overall leadership and daily operations of Murgado Ford of Chicago & Murgado Lincoln of Chicago. This role ensures all departments achieve business targets — including sales volume, profitability, customer satisfaction, and team performance — while maintaining a strong brand presence in the Chicago market.
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Key Responsibilities
• Lead and oversee all dealership operations including Sales, Service, Parts, and Finance & Insurance, ensuring profitable performance and high customer satisfaction.
• Recruit, train, mentor, and evaluate department managers and key staff to maintain a high-performing leadership team.
• Establish departmental goals (monthly, quarterly, annual) in alignment with dealership strategy and monitor progress.
• Develop and implement operational plans, strategies, and initiatives to grow revenue and market share.
• Manage financial performance including profit and loss, expense control, and inventory optimization.
• Ensure compliance with relevant automotive retail regulations, manufacturer standards, and internal policies.
• Act as a public ambassador for the dealership, fostering strong community and manufacturer relationships.
• Lead with a customer-centric focus, ensuring excellence in customer service across all touchpoints.
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Qualifications
• Minimum 5+ years of leadership experience in automotive dealership operations, preferably in a General Manager or senior management role.
• Proven track record of achieving sales, profitability, and customer satisfaction goals.
• Strong financial acumen with experience managing P&L and operational budgets.
• Excellent leadership, communication, and team development skills.
• Deep understanding of automotive sales processes, fixed operations, and customer service standards.
• Bachelor’s degree in Business, Management, or a related field preferred (or equivalent experience).
• Valid driver’s license and acceptable driving record.
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What We Offer
• Competitive compensation package commensurate with experience
• Performance-based incentives and bonuses
• Medical, Dental, Vision insurance
• 401(k) with employer match
• Paid time off and holidays
• Opportunities for career advancement within the Murgado Automotive Group
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Apply: Send your resume and cover letter highlighting relevant automotive leadership experience to careers@murgadofordchicago.com or apply via our careers page.
Job Tags
Full time,