Are you passionate about delivering excellent customer service and supporting users in a dynamic, international environment?
We’re looking for German-speaking Customer Support Agents to join our growing team in sunny Malta . This is a hybrid position , offering a mix of on-site and remote work. Relocation support is available for candidates coming from abroad.
As a Customer Support Agent, you’ll be the first point of contact for users, helping them resolve issues, navigate the platform, and providing exceptional service through email and live chat — no phone calls required.
Respond to customer inquiries via email and chat in a timely, professional manner
Provide accurate information and effective solutions using internal tools
Support users with technical issues, product guidance, and general queries
Identify and escalate recurring issues to the appropriate teams
Stay updated on company policies and procedures through regular training
Meet performance targets related to quality and response time
Native-level German and strong English skills
Excellent written communication and problem-solving abilities
Proficiency with Microsoft Office tools (Excel, Word, etc.)
A tech-savvy mindset with the ability to learn quickly
A positive, can-do attitude and desire to help others
No prior experience needed – full training is provided!
Rotational shifts between 07:00 AM and 12:00 AM (midnight)
5 working days per week with 2 days off
Initial training period (2 weeks) is on-site in Malta
Comprehensive onboarding and training
Hybrid work model (on-site + remote flexibility only in Malta)
Relocation assistance :
Airport pickup upon arrival
Hotel accommodation (up to 3 weeks covered)
Partial reimbursement of flight ticket (conditions apply)
Career development opportunities
Health insurance after 6 months of employment
...Jr. System Administrator will join our relaxed and collaborative work environment with a team mentality. You will be taking tickets on... ...~401k+ company match ~ Partial in office, partial work from home ~ Annual reviews for career advancement Managed Service...
...Position: New or Used Car Manager Gengras Motors Location: Connecticut, Massachusetts... ...a driven leader with a passion for the automotive industry? Gengras Motors is seeking a... ...Responsibilities: Lead and manage the sales team in selling new and used vehicles....
...Veteran-Owned Firm Seeking a Facility Security Officer (FSO) for an Onsite Assignment in Tysons Corner, VA My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC. We specialize in Technical and Cleared Recruiting for the Department...
...services agency in New York City is currently seeking a new Medical Billing & Coding Specialist to join their growing Outpatient team in Queens... ...other duties, as needed Qualifications: ~3+ years of experience in Collections and/or a related role ~ High School...
...supervision of the Access Services Manager. Performs a wide variety of library services which support the day-to-day operations to provide... .... Trains and guides student employees. Previous library experience preferred but not required. Seeking candidates with transferable...