Help Desk Analyst Job at Medasource, South Bend, IN

dCtPenVjOWx0RTljMFh2NGlqaWxCdVR1NkE9PQ==
  • Medasource
  • South Bend, IN

Job Description

About the Role:

Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.

Key Responsibilities:

  • Provide Tier 1 helpdesk support to end users
  • Troubleshoot and resolve technical issues efficiently
  • Assist users with varying levels of technical knowledge and backgrounds
  • Manage multiple tasks and prioritize effectively in a fast-paced environment
  • Deliver exceptional customer service to ensure user satisfaction

Qualifications:

  • Previous Helpdesk experience, preferably Tier 1 support
  • Excellent customer service and communication skills
  • Strong troubleshooting and problem-solving abilities
  • Ability to multitask and work independently
  • Experience in the healthcare industry is a major plus

Job Tags

Similar Jobs

Pacific Media Group

Installation & Maintenance Technician - Hawaii Airport Advertising Job at Pacific Media Group

 ...Compensation: $64,000 - 72,000/year Position Summary: Responsible for overseeing, maintaining, and installing all advertising units across the neighbor island airports (Kahului, Lihue, Kona, and Hilo). This role ensures the functionality, quality, and... 

BGSF

HVAC Maintenance Engineer Job at BGSF

 ...HVAC Maintenance Engineer Area of Dallas: Close to Downtown, Hwy 75 between Haskell & Fitzhugh Type of Building: Commercial Office ~254,000 SF Pay: $70,000 - $80,000**Specifically need experience with: Fan Powered Boxes (FPB) Heating & Cooling Control experience... 

Avion Hospitality Employee Services LLC

Director of Sales & Marketing Job at Avion Hospitality Employee Services LLC

 ...Job Summary The Director of Sales & Marketing-Full Service has direct oversight of planning and managing the overall sales and marketing for a Full Service hotel. The intention is to achieve optimal occupancy, growth in existing accounts, and generating new business... 

Kelly Science, Engineering, Technology & Telecom

Family Physician Job at Kelly Science, Engineering, Technology & Telecom

 ...a part of the Kelly Government Solutions team: Proudly Serving Those Who Served. About the Role Are you a licensed Physician MD, DO seeking meaningful work that fits seamlessly into your current clinical schedule? Help veterans secure the benefits they've... 

LHH

Senior Financial Analyst Job at LHH

 ...LHH is partnering with a growing healthcare organization on an exciting Senior Financial Analyst opportunity. This company offers strong potential for career advancement, a collaborative and supportive culture, excellent benefits, and more. Responsibilities: Build...