Required Skills & Experience
• 2+ years of experience in an IT support/help desk role, ideally within a financial institution or credit union
• Associate degree in Information Technology, Computer Science, or a related field, or equivalent experience
Proficient in Microsoft 365, Windows 10/11, Active Directory, and remote support tools
Job Description
Insight Global is seeking a IT Helpdesk Technician for a credit union in
Willoughby, OH. This person will be responsible for ensuring efficient operation of hardware, software, and core systems. This position is key in supporting branch and back-office technology, maintaining system documentation, and ensuring prompt resolution of IT-related issues in accordance with internal policies and service standards.
Key Responsibilities:
• Be the first point of contact for technical issues submitted via phone, email, or ticketing system.
• Provide hands-on and remote support for desktops, laptops, printers, phones, mobile devices, and other peripherals..
• Perform user onboarding/offboarding, including hardware setup, user account provisioning, and access configuration.
• Manage support tickets in the help desk system, ensuring timely response and accurate documentation of all actions and resolutions.
Compensation:
$50,000 to $65,000 per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role include: Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.
...Compensation: $,65000$75,000 annually Travel: Moderate travel for customer visits, trade shows, and industry events. Benefits:... ... Coordinate internally with operations, inventory, and service teams to ensure customer requirements are fulfilled Conduct...
...Position: Intern - Video Content CLTFC Department: Digital Media Latest Videos next stay Reporting Relationship: Reports... ...content. The ideal candidate should have experience shooting and editing video content on a consistent, fast-paced basis. This role...
...Procurement: Coordinate accurate and up-to-date inventory of parts, tools, and other maintenance supplies. Review and verify all... ...assembly. Complete required paperwork for material orders and time sheets. Perform cost-benefit analyses for purchases and...
American Home Design has an immediate opening for a Plumbing Installer to join our team. If you have experience installing water softeners, hot water tanks, or general plumbing, we will train you to install our systems in residential homes. ~ Work Part time and receive...
The Opportunity: Contribute To The Growth Of Your Career. Support a combination of VPs/AVPs Schedules and maintains multiple calendars of appointments and meetings. Coordinates travel itineraries and process expenses. Responds to questions, requests, and research...