HVAC Field Service Supervisor Job at KODIAK Construction Recruiting & Staffing, Richmond, VA

dE9PeHVjWmt0a3RYMDNUNGpET2lDdVh0NUE9PQ==
  • KODIAK Construction Recruiting & Staffing
  • Richmond, VA

Job Description

Job Title: Field Service Supervisor

Location: Richmond, VA

About Our Client

Our client is a premier full-service MEP contractor specializing in commercial HVAC, mechanical service, industrial refrigeration, and manufacturing. They’re committed to safety, integrity, empathy, and urgency in everything they do.

Position Overview

As a Service Supervisor, you’ll lead a dedicated team of technicians and apprentices, ensuring best-in-class safety compliance, operational efficiency, and customer satisfaction across a select portfolio of facilities. You’ll report to the Service Manager or Operations Manager and serve as the on-the-ground ambassador of our client’s brand.

Key Responsibilities

  • Drive a safety-first culture by enforcing company and customer-specific safety protocols, conducting site assessments, and coaching best practices
  • Lead, mentor, and develop HVAC service technicians and apprentices, modeling professional appearance and behavior
  • Perform hands-on service and maintenance work as needed, including routine calls and maintenance-agreement inspections
  • Oversee work quality: review completed tasks, ensure compliance with company standards, and complete all necessary documentation
  • Collaborate with Service Coordinators on scheduling, technician assignments, and rapid resolution of customer issues
  • Support talent acquisition and retention by identifying training needs and recommending top performers for advancement
  • Partner with the Sales Team on major equipment repair/replacement estimates and draft service agreement proposals
  • Manage budget objectives for assigned service work and propose process improvements to enhance service delivery

Qualifications

  • Completion certificate from a trade apprenticeship program or ≥10 years of direct industry experience
  • Master’s-level license (or ability to obtain DPOR license within 12 months)
  • Deep knowledge of HVAC systems, Building Codes, ASHRAE standards, and OSHA regulations
  • EPA-608 Universal certification (HVAC) and valid driver’s license with a clean record
  • Proficiency with Microsoft Office and mobile field-service technologies
  • Exceptional interpersonal skills, ability to multitask under urgency, and strong customer-centric mindset

Schedule: Full-time, Monday–Friday; occasional evenings/weekends and unscheduled overtime as needed.

EOE M/F/Disability/Vet

Job Tags

Full time, For contractors, Work at office, Afternoon shift, Monday to Friday,

Similar Jobs

A. Fantis School

Director of Marketing Operations Job at A. Fantis School

 ...., Open Houses, Family Visits, Buddy Days) to attract prospective families. Manage seasonal ad campaigns through agencies, ensuring effective creative development, placement, and ROI tracking. Refresh marketing materials (e.g., brochures, flyers, signage) and maintain... 

Allied Resources Technical Consultants

Warehouse Associate Job at Allied Resources Technical Consultants

 ...Warehouse Associate We are seeking a detail-oriented and mechanically inclined Warehouse Associate to join a service team in the Malvern, PA area. This position is responsible for supporting the assembly, inspection, testing, maintenance, and repair of pumps, valves,... 

P4 Automotive

BDC CENTER ASSOCIATE Job at P4 Automotive

 ...Reception Center Agent This entry level position is perfect for anyone interested in developing lifelong skills in customerservice, professionalism, critical thinking and problem solving. In doing so, they will create a strong foundation if interested in a career... 

Sodexo

Patient Experience Manager 1 Job at Sodexo

Returning Users Log Back In Role Overview Sodexo is seeking a dedicated Patient Experience Manager to join our team of seven managers supporting both Yale New Haven Hospital and Saint Raphael campuses in New Haven, CT . This role plays a key part in enhancing... 

BALLARD PEDIATRIC CLINIC, INC., PS

Registered Nurse Pediatric Job at BALLARD PEDIATRIC CLINIC, INC., PS

 ...Ballard Pediatric Clinic has an opening for a Full time or Part Time Registered Nurse. We are a well-established, very busy clinic located in the Crown Hill neighborhood of Ballard in North Seattle. Primary duties will include, but are not limited to the following:...