Japanese Bilingual Sr. IT User Support Specialist Job at iiicareer | Interesse International Inc., New York, NY

dCt1K3ZNRmh0MGxUMW5INWlUU3BCK25xNVE9PQ==
  • iiicareer | Interesse International Inc.
  • New York, NY

Job Description

Sr. IT User Support Specialist (Japanese Bilingual)

Office Location: New York, NY

Division: Customer Support Division

Work Style: Hybrid – Min. 3 days per week in the office/ Or more days to work at office for the demands

FLSA Status: Exempt

Salary Range: $85,000- 90,000 per year

Target Bonus: 6% (depending on company, division or individual performance)

Working Hour:Monday to Friday @9:00- 17:00

Full Benefits: Health, Dental, Vision insurance, 401K, PTO etc.

Experience Range: Over 5 years

Accountabilities:

- Provides analytical expertise and assists in a variety of user support activities, including, but not limited to, pre-consultation on procurement of IT products; consultation and advice for end users in problem resolution; guidance for troubleshooting by self-diagnosis and detailed investigation; development of troubleshooting scripts for end user support and technical support in the setup, installation and configuration of desktop hardware and software based on experience; perform desktop application test to ensure compatibility and education and independent decision-making skills.

- Participates in the design, testing and deployment of client configurations throughout the company.

- Consults with end-users to determine the most effective use and control of the end user H/W, S/W, system functionality and support functions based on own knowledge and experience.

- Develops documents, design, analyze, modify and test programs based on and related to specifications.

- Develops training programs and materials as well as user instruction to improve business operations.

Knowledge and Skills Required:

Bilingual

- Fluent in English & Business level in Japanese

Job Tags

Work at office, Monday to Friday, 3 days per week,

Similar Jobs

Pop-Up Talent

Administrative Assistant Job at Pop-Up Talent

Administrative Assistant Staten Island, NY 10309~ Pay: $20-22/hr. We pride ourselves on being an organization that embraces differences, encourages the sharing of ideas, and thinks being successful should be both challenging and enjoyable. Our 6 tri-state branch...

City Electric Supply

Van Driver Warehouse Job at City Electric Supply

 ...Van Driver Warehouse - Hourly/Non-Exempt City Electric Supply - Onsite - Ann Arbor, MI Looking to start an exciting new career?...  ...Van Driver/Warehouse is responsible for all aspects of customer delivery including packing orders for delivery, mapping delivery routes,... 

Taylor Hodson Staffing

Payroll Data Clerk Job at Taylor Hodson Staffing

 ...join their team. Job Description: Input and validate payroll data in Lawson, and Paychex systems. Maintain accurate employee...  ...relevant experience Hands-on experience with payroll systems Strong data entry skills with attention to detail and accuracy.... 

Tal Healthcare

Director of Clinical Services - Substance Use Disorders (MSW, LCSW, LMSW, LMHC, LMFT, or CASAC) Job at Tal Healthcare

 ...client, a leading provider of inpatient substance use treatment, is hiring a Director of...  ...programs Supervise and grow a team of counselors and incoming peer recovery staff Oversee...  ...compliance with OASAS, JCAHO, and internal standards Collaborate with admissions... 

Diamonds International

Cleaning Specialist Job at Diamonds International

We are looking for a full time cleaning aide for our offices in Miramar to perform general cleaning tasks like sweeping, mopping, and vacuuming floors; dusting and polishing surfaces; and emptying trash and recycling bins. Responsibilities also cover thorough cleaning ...