Job Description

Jr Workplace Support Specialist (Mailroom)

Washington, DC ( * Local candidate only )

$21-25hr (Weekly pay + Medical Benefits)

Long term Ongoing contract- no end date (Based on performance)

Full- time M-F (8:30am- 5:30pm)

Our client is passionate about building software that solves problems. They partner with the most important institutions in the world to transform how they use data and technology. Their software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. They are a public American company that specializes in software platforms for big data analytics. The company facilitates machine-assisted and human-driven data analysis

**This role offers excellent job growth opportunity. Great perks; breakfast, lunch, dinner and in office snacks daily!

Core Responsibilities

• Sort mail, such as returned letters, adjustments, bills, orders and payments; Dispose of junk mail
• Utilize mail and package delivery system to log all incoming mail.
• Resolve issues with incorrect, returned mail
• Process outgoing shipments (Fed-Ex, UPS, DHL and USPS); Weigh mail to determine correct postage
• Receive outgoing packages, mail and apply correct postage; Arrange for pickup of outgoing mail
• Triage all incoming work order tickets from CMMS systems and assign to correct delegate.
• Ability to handle light office tasks such as photocopying and printing.
• Regularly communicate with vendors such as property management and parking services to process waivers for employees for building related services.
• Handles ordering and inventory control for technology, shipping, and office related supplies.
• Replenish PPE, First Aid, and all office supplies with scheduled cadences at designated stations throughout office.
• Completes inspections and audits of janitorial team procedures; provides feedback to vendor on areas to improve.
• Support for setups of onsite meetings, events, and leadership visits.
• Support other tasks related to success of mission critical work for business.
• Attention to detail with a discerning eye for excellence.
• Excellent communication, interpersonal, organizational, analytical and problem-solving skills. A focus on effective teamwork, with the capability to thrive in an autonomous environment.
• Willingness and ability to be on-call to address critical incidents as and when they arise. #gowhereyoureneededmost

What We Require

• 1+ years’ experience supporting facilities, hospitality or mailroom/processing shipments and mail
• Experience working with FedEx, UPS, DHL and USPS pick up/delivery policies - either personally or work experience.
• Able to weigh mail (Work with incoming mail) and also to determine correct postage.
• Must be comfortable wearing multiple hats; interested in supporting events as needed(setting up chairs et) ordering inventory for office related supplies etc
• Able to learn ticketing systems to track work orders (CMMS ticketing/work order systems)
• Some understanding of handling work orders that come through in ticketing systems- ex employee needing to something shipped etc.
• Must have worked in a role that required knowing how to priories
• Must be very organized ( to do list etc) to complete tickets and urgent matters before end of the day
• Requires a “can do” and “get it done personally”; not putting things off
• Must be able to lift up to 50 lbs. and climb up to 10 ft. ladders.
• Ability to perform on call duties and overtime as required.
• Able to support other office duties/teams and comfortable supporting other tasks on occasion.
• Must pass standard background check

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