Language Interpreter - Spanish Job at BIG Language Solutions, Tampa, FL

dGVPM3VjQmhzVWxVMG5MM2lqaW9EK1hxNGc9PQ==
  • BIG Language Solutions
  • Tampa, FL

Job Description

Job Title: Language Interpreter – Spanish-ONSITE Role

Department: Customer Support / Language Services

Location: 101 E. Kennedy Blvd, Tampa, FL 33602

Job Type: Full-time

Pay: $20–$24/hour

Pay rate: Range between $20–$24/hour (position focused on VRI/OPI interpretation)

Shift: Monday through Friday

Reporting To: Call Center Manager

Job Summary:

We are seeking a skilled and experienced Language Interpreter fluent in Spanish and English to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers . You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.

Key Responsibilities:

  • Provide real-time, consecutive or simultaneous interpretation between English and [Second Language] during customer calls.
  • Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner.
  • Accurately relay information without adding, omitting, or distorting the meaning.
  • Handle confidential and sensitive information with discretion and professionalism.
  • Maintain high-quality standards in interpretation, ensuring clarity, tone, and context are preserved.
  • Work closely with team leads and QA to continuously improve communication quality and customer satisfaction.
  • Adhere to call handling metrics , quality benchmarks, and compliance requirements.
  • Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services.

Required Skills & Qualifications:

  • Fluency in Spanish and Second Language – English spoken
  • Minimum 1-2 years of experience in an international call center , preferably dealing with U.S. customers .
  • Prior experience in language interpretation is highly preferred.
  • Excellent listening, retention, and note-taking skills .
  • Strong interpersonal and communication skills , with the ability to maintain a professional tone.
  • Ability to work in a fast-paced , high-pressure environment.
  • Basic understanding of cultural sensitivities and appropriate communication etiquette.
  • Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.

Educational Qualifications:

  • Bachelor's degree in any discipline.

Think global. Think BIG.

Visit us:

Linkedin:

Job Tags

Full time, Monday to Friday, Shift work,

Similar Jobs

Tandym Group

Licensed Clinician (LMSW / LMHC) - Bilingual (Spanish) Job at Tandym Group

 ...services organization in New York City is currently seeking a Spanish-speaking Licensed Master Social Worker (LMSW) and/or Licensed Mental Health Counselor (LMHC) to join one of their community health centers in the Bronx as a Clinician. About the Opportunity: Start... 

Jovie Cooee Group LTD

Hiring: Daytime Babysitters & Nannies Job at Jovie Cooee Group LTD

 ..., read, do arts and crafts, and similar activities in families' homes You value communication with parents and coworkers Youre...  .... ~ Minimum age of 18, valid drivers license ~ Hold a high school diploma/GED ~ CPR trained or willing to receive training.... 

Moss Building & Design

Chief Marketing Officer Job at Moss Building & Design

 ...Chief Marketing Officer (CMO) Company Overview MOSS Building and Design is an award-winning, family-owned design-build firm specializing in residential remodeling services across Northern Virginia, Maryland, and Washington D.C. With over two decades of experience,... 

TRITECH Communications Inc.

Design Engineer - Audio-Visual Job at TRITECH Communications Inc.

 ...working experience in the audio-visual or electronics field Preferred experience in the architectural or construction design space CTS and CTS-D certification preferred Proficiency in CAD and Microsoft Office Suite Ability to manage multiple tasks and priorities... 

Entech Network Solutions, LLC.

Civil Engineer Job at Entech Network Solutions, LLC.

 ...Seeking a Civil Engineer to specialize in land development projects. ** Great company, benefits, pay and culture. Civil Engineer Land Development The successful candidate will contribute to a wide range of civil engineering design tasks for residential...