We’re a growing Managed Services Provider based in the Chicagoland area, and we’re looking for a Level 2 Service Desk Technician who’s skilled in both macOS and Windows support and has experience working for a MSP. This is a client-facing role for someone who thrives in fast-paced environments, enjoys solving problems, and brings previous MSP experience to the table.
You'll join a collaborative team that values innovation, career development, and work-life balance. After three weeks of in-office training, you'll shift to a mostly remote setup (80% WFH / 20% onsite support in and around Streamwood).
Key Responsibilities:
What You Bring:
Compensation & Benefits:
If you're an MSP-experienced tech who loves tackling escalated issues and wants to grow in a supportive, hybrid environment—let’s connect.
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