Job Description

About Our Job

The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver’s most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.

For more information, go to

denverlibrary.org

. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn..

DPL is hiring a Part-Time (20 hr) Library Assistant II for the Hadley Branch. You will be spending most of your time at customer-facing service points, welcoming a diverse population with respect and dignity, and creating a safe library space where all are free to explore and connect. You’ll make positive experiences for library customers by checking out and returning books, registering customers for library cards, ordering books and other library materials from other agencies, and responding to customer questions about using library resources. You will assist customers with both library and personal technology.

You’ll use library technology and other tools to efficiently process and route library materials with accuracy and attention to detail while staying current on circulation policies and procedures. You’ll grow as you support the library's goal of being a learning organization by participating in approved learning opportunities, and support through action the Library's mission, vision and values and goals. You’ll assist with shelving, collection maintenance, and outreach projects.

About Our Branch

Located in the Mar Lee neighborhood bordering Ruby Hill on the west corner of Federal Boulevard and Jewel Avenue, the Hadley Branch Library is a 13,000 square-foot public library that opened its doors in 1964. Our team consists of highly dedicated staff who are supportive, friendly, and collaborative with a sense of humor. The Hadley branch serves a highly diverse community that speaks Spanish & Vietnamese, in addition to English. On a given day, our customers visit our branch to access the internet, browse and check out materials, use our study rooms, print out documents, or pursue their creativity in our ideaLAB.

About You

Our ideal candidate has:

• Ability to thrive in an active work environment with constant public contact. Excellent interpersonal skills, positive attitude, cultural sensitivity, compassion, and a sense of humor when working with customers and colleagues of all ages and backgrounds.

• The ideal candidate will be able to meet customers where they are with a compassionate and trauma informed lens in particular customers experiencing homelessness, substance misuse, and mental health issues.

• Ability to work closely with a team to complete daily, weekly and monthly tasks.

• Ability to use workplace technology effectively including email, calendar, internet, databases, video conferencing, and other software, plus a willingness to learn new technology as needed.

• Skill in communicating and presenting information to customers with varying levels of experience and knowledge using principles of Trauma Informed Care

• Skill in cash and credit card handling and making simple mathematical calculations.

• Ability to adapt to the ebb and flow of materials intake and stay focused on repetitive tasks in a busy and physically-demanding environment.

• Ability to prioritize and creatively solve problems with attention to detail.

• Ability to pass a background check after the offer to hire has been made.

• A demonstrated commitment to developing and maintaining a welcoming environment for young people, including babies, toddlers, preschoolers, grade schoolers, and teens.

Minimum Qualifications
Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
Experience Requirement: One (1) year of clerical experience.
Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement.

Preferred Qualifications

Bilingual - Spanish

Employees may be asked to work at any of our locations due to emergency situations, fill leaves/vacancies, operational needs, etc

The work schedule will alternate every other week

Week 1 is Monday 9 AM - 6 PM, Tuesday 9 AM - 6 PM, and Wednesday 4 PM - 8 PM.

Week 2 is Sunday 9 AM - 5 PM, Thursday 1 PM - 6 PM, and Saturday 8 AM - 5 PM

About Everything Else

Job Profile

LC1485 Administrative Support Assistant II

To view the full job profile including position specifications, physical demands, and probationary period, click

here

.

Position Type

Unlimited

Library Hiring Range

$19.59 - $24.49

Starting Pay

Agency

Denver Public Library

Assessment Requirement

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact

Jobs@Denvergov.org

with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click

here

for English or

here

for Spanish.

Job Tags

Part time, Local area, Sunday, Saturday,

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