Job Description

Key Responsibilities:

• Oversee and manage the customs clearance process for air and ocean imports.
• Lead, train, and support a team of Customs Entry Writers and Specialists , fostering a collaborative and high-performing environment.
• Maintain compliance with U.S. Customs & Border Protection (CBP) regulations, ensuring accurate classification, valuation, and documentation.
• Serve as the subject matter expert on HTS codes, PGA requirements (FDA, USDA, etc.), and OGA regulations.
• Work closely with clients to ensure seamless communication and outstanding service throughout the clearance process.
• Identify and implement process improvements for greater efficiency and compliance.
• Communicate with government agencies, carriers, and brokers to resolve any clearance issues or holds.
• Stay up-to-date with changes in trade regulations and industry best practices.

Qualifications:

• Active U.S. Customs Broker License required.
• Minimum 5 years of experience in customs brokerage, with at least 2 years in a supervisory or lead capacity .
• Extensive knowledge of U.S. import regulations , HTS classification, and PGA compliance.
• Strong leadership skills with the ability to mentor, motivate, and develop team members.
• Proficiency in customs software platforms (e.g., Descartes, ACE, CargoWise).
• Excellent attention to detail, organizational skills, and problem-solving ability.
• Strong communication and client-facing skills.

Why This Role?

• Play a key leadership role in a thriving, fast-paced international logistics company .
• Work in a supportive environment where expertise and initiative are recognized.
• Lead a strong team while staying actively involved in hands-on operations .

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