Work Location: Santa Ana, CA, USA
Work Schedule: Hybrid: Mon-Thurs in the office. Friday work from home First 30 days in the office Monday-Friday for training
Education and Years of Experience:
• Bachelor’s Degree in Supply Chain preferred or 3+ years’ experience with 3PL warehousing, transportation and account/order management
Top Skills:
- Advanced excel knowledge (data analysis-pivot tables-charts-v-lookups)
- Logistics background
- Customer service background
Job Profile and Description
Looking for a Logistics Coordinator for an open position within our supply chain network. Position is based in Santa Ana, CA.
This role is designed to monitor and support day to day operations and will be responsible for the logistics cycle for all customer orders.
Duties and Responsibilities
• Establish and manage relations with 3PL, Samsung entities, and customer clients
• Develop and maintain daily/weekly/monthly reports and KPIs to ensure operational excellence
• Producing and distribution of department reports to various groups/stakeholders within the Supply Chain network
• Provide status of orders to various business units within Samsung
• Run daily Open Order and Goods Issued reports to identify shipping and in-transit status within SAP system
• Track and resolve warehouse and carrier shipping errors
• Attention to detail and ability to identify process improvements
• Adaptability in a fast-paced environment with the ability to manage and prioritize multiple time-sensitive tasks
• Exercise judgment within defined practices and policies in selection of methods and techniques for obtaining solutions
• Actively support team projects and effectively communicate with team members
• Ad hoc reporting/project Management
Requirements
• Bachelor’s Degree in Supply Chain preferred or 3+ years’ experience with 3PL warehousing, transportation and account/order management
• Demonstrated ability to analyze information to identify, escalate and make recommendations
• Strong interpersonal and communication skills including written, verbal, and active listening
• Advanced Excel knowledge including but not limited to Pivot tables, VLOOKUP, Macros and other advanced formulas
• Advanced Microsoft Office (Outlook, PowerPoint, etc.)
• SAP and TMS experience required
• In depth understanding of logistics industry’s standards and best practices
• Strong time management, organization, prioritization and follow up skills
• Ability to complete tasks and solve problems with limited guidance and direction
• Demonstrates a strong work ethic and ability to learn
• Excellent problem solving, decision making, and analytical skills
• Ability to support weekend, holidays, and overtime requirements as needed
• Ability to travel as needed
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