Job Description

Job Description:

Position: Network Support Technician

Location: Memphis, TN

Duration: 2+ Months

Hours of Coverage and Locations

Installation services for inside network transformation will take place from 8:00 PM to 5:00 AM, Monday through Friday .

This section outlines the activities, requirements, and responsibilities associated with network deployment for the network refresh/installation project. The primary goal is the physical deployment and turn-up of WAN, LAN, and WLAN environments at each client site.

Deployment Scope, Activities, and Responsibilities

The deployment scope encompasses various activities, from pre-installation preparations to the actual installation of network devices.

Key Deployment Activities and Roles:

• Network Installation Activities: This includes installing Wireless Access Points, Switches, and Routers, along with performing cable management.

Provider Summary of Obligations for Deployment Services:

• Scheduling resources and completing services per Installation Guide.
• Performing inside deployment activities: (4-hour visit for 1 engineer). This involves replacing approximately 10 network devices, powering down old devices, installing and cabling up new devices, and ticket updates.

Network Technical Skills

• Cabling Knowledge :
• Understanding of Ethernet standards (e.g., Cat5e, Cat6, Cat6a).
• Familiarity with different types of cables and connectors (RJ45, patch panels).
• Installation Techniques :
• Proficiency in running, terminating, and testing cables.
• Knowledge of best practices for cable management and organization.
• Testing and Troubleshooting :
• Experience using cable testers and other diagnostic tools (e.g., ethernet testers).
• Ability to troubleshoot common connectivity issues.
• Network Fundamentals :
• Basic understanding of networking concepts (e.g., IP addressing, subnetting).
• Familiarity with switches, routers, and other networking hardware.
• Safety Procedures :
• Knowledge of safety protocols for working in various environments (e.g., avoiding electrical hazards).

Soft Skills

• Problem-Solving : Ability to analyze issues quickly and develop effective solutions on-site.
• Attention to Detail : Precision in installation and testing to ensure compliance with standards.
• Communication : Ability to communicate effectively with clients and team members about technical issues and solutions.
• Time Management : Skill in prioritizing tasks to meet project deadlines efficiently.
• Adaptability : Flexibility to work in various environments and adjust to unforeseen challenges.

Regards

Poonam Mittal

poonam.mittal@unisys.com

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