Office Manager for Retail Company Job at Pocketbook Agency, Los Angeles, CA

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  • Pocketbook Agency
  • Los Angeles, CA

Job Description

JRN: 2324

We are seeking a warm and friendly Office Manager for a successful and fast growing e-commerce company based in Hollywood, Los Angeles. You will be the first point of contact and go-to resource for all office-related needs. This role calls for someone who anticipates needs before they arise, introduces thoughtful improvements, and acts as a cultural ambassador by fostering connection and creating a collaborate workspace.

Responsibilities:

  • Greet guests upon arrival to HQ, coordinate security check ins, and manage all pre-visit communication to ensure a seamless visitor experience
  • Oversee daily office maintenance tasks, keeping kitchen areas and conference rooms tidy and well-stocked to support productive workdays
  • Proactively anticipate office needs and strengthen company culture by creating an environment that supports connection, collaboration, and engagement
  • Manage and track the movement of product between the office and offsite storage, maintaining accurate logs and coordinating timely transport to support cross-functional workflows
  • Oversee catering for weekly team meals and lead onsite meeting logistics, ensuring smooth setup, proper supplies, and efficient coordination
  • Manage the collection and distribution of all incoming mail, correspondence, and packages to keep operations running smoothly
  • Assist with assembling packages, creating labels, and scheduling pick ups to support team initiatives and deadlines
  • Manage the receiving, logging, and distribution process for product packages, ensuring accuracy and visibility for key team
  • Partner with People & Culture on new hire prep tasks, including paperwork and building/parking card setup, to support a thoughtful onboarding experience
  • Contribute to people and culture initiatives by coordinating hybrid events, supporting the weekly company newsletter, managing employee gifts, and overseeing social Slack channels
  • Serve as a culture champion by building connection, supporting engagement efforts, and reinforcing company values across the organization
  • Order and distribute office and vendor supplies while monitoring food and beverage inventory, balancing cost-conscious planning with employee experience
  • Perform daily opening and closing routines to maintain an organized, welcoming environment for the team
  • Act as liaison with building management on cleaning, repairs, temperature concerns, and other facility needs to ensure a well-functioning workspace
  • Ensure office plants are watered and maintained to keep the space warm and inviting
  • Oversee building upkeep, ensuring routine maintenance is completed and collaborating with building facilities on forward-looking improvements
  • Support various departments with day-to-day operational needs, acting as a reliable and strategic partner
  • Assist with space planning to ensure the office layout supports team growth, productivity, and collaboration

Qualifications:

  • Prior experience as an office manager
  • Ability to handle confidential information discreetly
  • Quick learner, highly motivated, and adaptable
  • Friendly, outgoing, and welcoming
  • Initiative-taker who can anticipate needs and challenges

Location: Hollywood, Los Angeles.

Schedule: Onsite 5 days/week, 8:30am-5pm.

Compensation and benefits: up to $85K DOE, eligible for overtime. Health, dental, and vision insurance, 401(k), PTO, and more.

Job Tags

Work at office,

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