Job Description

Position: Outside Sales Representative

Reports To: Sales Manager

Job Overview:

As an Outside Sales Representative, you will be the driving force in expanding the company’s customer base and growing sales within the metals industry. You will take a hands-on approach to building long-term relationships with customers, identifying new business opportunities, and delivering tailored solutions that meet their unique needs. Your ability to connect with decision-makers, present value-driven propositions, and close deals will directly contribute to the success and growth of the business.

Key Responsibilities:

• Business Development: Identify and pursue new business opportunities within the metals industry by targeting key decision-makers, building relationships, and uncovering customer needs.
• Sales Growth & Strategy: Develop and execute effective sales strategies to achieve or exceed sales targets, increasing market share and revenue across designated territories.
• Customer Relationship Management: Cultivate and maintain strong, long-lasting relationships with existing customers by understanding their business needs, delivering exceptional service, and ensuring overall satisfaction.
• Market Analysis: Stay informed about industry trends, market conditions, competitor activities, and customer feedback to strategically position products and services.
• Product Presentations: Conduct on-site and virtual product presentations to showcase the company’s offerings, emphasizing value, quality, and differentiation in the marketplace.
• Negotiation & Closing: Lead negotiations with customers to close sales deals, ensuring mutually beneficial agreements while adhering to pricing guidelines and profitability goals.
• Order & Delivery Management: Coordinate with internal teams to ensure timely and accurate delivery of orders, address any service-related concerns, and maintain positive relationships throughout the process.
• Customer Feedback: Act as the voice of the customer within the company, providing feedback to improve products, services, and overall customer experience.
• Sales Reporting: Prepare detailed sales reports, forecasts, and activity updates for management to track performance, identify trends, and align strategies.
• Training & Product Knowledge: Continuously develop product knowledge and stay up to date on industry changes to provide the best possible solutions to customers.
• Collaboration: Work closely with the inside sales team, logistics, and other departments to ensure smooth execution of sales orders and customer satisfaction.

Key Skills & Attributes:

• Sales Expertise: Proven ability to meet and exceed sales goals within a competitive, B2B environment—experience in the metals industry is highly preferred.
• Customer-Centric Approach: Exceptional interpersonal and communication skills with a strong focus on building relationships and understanding customer needs.
• Negotiation Skills: Strong ability to negotiate contracts, close deals, and manage customer expectations effectively.
• Problem-Solving: Proactive and resourceful in identifying and addressing customer challenges or product/service concerns, providing creative solutions.
• Industry Knowledge: In-depth knowledge of the metals industry, including products, market dynamics, and key players.
• Self-Motivated & Independent: Capable of managing your time and priorities efficiently, working autonomously in the field while maintaining a high level of accountability.
• Tech-Savvy: Proficient in CRM systems, Microsoft Office Suite, and sales tools to track leads, customer interactions, and sales activities.

Education & Experience:

• Education: Bachelor’s degree in Business, Engineering, or a related field is preferred.
• Experience: A minimum of 3-5 years of proven success in outside sales, with a strong preference for experience in the metals or manufacturing industries.

Additional Requirements:

• Travel: This position requires frequent travel within the designated sales territory to meet with clients and prospects.
• Driver’s License: A valid driver’s license and reliable transportation are required.

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