Job Description
Server Part-Time under 30 hrs. weekly (No Late Evenings) At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing
their lives, as well.
The Opportunity Servers are an important part of our community providing service, meals, engagement, and comfort to our residents. In addition to delivering food and meals prepared by the kitchen staff, servers will be a go-to member of the team to build rapport with residents whom they will see and visit each day on the job. Servers are responsible for the efficiency and timeliness of meal prep and delivery, while essential to communication regarding the needs of the community and our residents.
What You’ll Do Customer Service: - Provide exceptional customer service while engaging with coworkers and residents.
- Bring a heightened awareness for food allergies and preferences, ensuring each resident receives meals as needed.
- Deliver meals, food, and drinks to residents and their guests with efficiency and professionalism.
- Clean and reset areas of the community, dining areas, food service areas, and within residents’ rooms.
Communication - Engage with residents and others in the community with charm, professionalism, respect, and a bright personality.
- Maintain a working knowledge of all menu items, preparation, time, ingredients, and method of presentation.
- Relay messaging from residents to the kitchen about dining needs, food preferences and orders, and special requests.
- Use technology, such as a Point of Sale, to provide clear communication between residents and the kitchen.
What You’ll Bring Experience & Education: - High School Diploma or equivalent preferred.
- 1-year experience as a server/waiter, or in a similar food service environment.
- Working knowledge of health and safety policies and procedures.
Awareness - Proven ability to recognize tasks and take initiative, especially with safety and sanitation.
- Compassion for others and a caring nature.
- Demonstration of a strong desire to provide comfort to guests/residents.
About Coral Oaks The Five Star ExperienceOur name reflects the level of service excellence we strive to maintain every day in every one of our senior living communities across the country. With a solid expertise in both senior living and hospitality, we put people first and never stop seeking ways to improve the lives of our residents and the products and services we deliver.When it comes to senior living, there are many options to choose from and it can be quite challenging to know how to judge what’s best for you or your loved one. When you see the name Five Star, we want you to feel confident in our commitment to delivering the quality care and services you need. Always wrapped in our warm, welcoming, hospitable ways; but never in a cold, clinical, or non-engaging manner. Award-winning health and wellness programs, delicious and nutritious dining options, comfortable and stylish furnishings, and a specially trained and highly compassionate staff make for a warm, comfortable environment that meets the industry-leading high standards we set for ourselves.The Five Star ExperienceOur Pillars and Values.You can find it in our pillars, which represent our promise to excel in each of three critical areas: Health & Wellness, Warmth & Hospitality, and Dining & Nutrition. You can also find it in our values:Putting people first – we respect and empower residents, their families, and all our employees throughout every communityActing with integrity – we are trusting and trustworthy, honest and fairMinding the business – we have a solid financial base, enabling us to invest in our staff and our communitiesListening and acting decisively – we always seek to improve and we take swift action when necessaryWorking to be our best – we go the extra mile to ensure that our senior living communities offer the best, most effective services and programming, and provide a secure, comfortable home for our valued residentsThe Five Star ExperienceWhat Makes Five Star Different?There are many other providers of senior living services; one of the things that differentiates Five Star from its competitors is our commitment to delivering an exceptional product backed by great processes with highly skilled professionals who serve from the heart. Additionally, our full-service model – in which many of our communities offer multiple senior living options (including independent and assisted living, rehabilitation, and skilled nursing care) – means that seniors can access the services they need as their situation changes over time.The Five Star ExperienceWhat does “Five Star” really mean?What does “Five Star” really mean? Exceptional comfort and care for residents, peace of mind and assurance for family members, commitment and rewards for employees, and a promise that every Five Star Senior Living community will meet and exceed the high standards we set for ourselves.
Job Tags
Afternoon shift,