Job Title: Program Assistant
Location: Chatsworth, CA (100% Onsite)
Pay: $19.50 per hour
Job Type: Full-time
About Us:
We are a dedicated nonprofit organization committed to supporting families and providing access to vital resources. We are currently seeking a Program Assistant to join our team and provide administrative support to our case specialists and teams for families enrolled in subsidized child care programs.
Essential Duties and Responsibilities:
As a Program Assistant, you will provide crucial support services, including the following:
Mail & Documentation Processing
Receive and process incoming mail.
Log and track documentation into the NOHO system in accordance with program regulations and guidelines.
Review submitted documents to ensure they are complete and follow up on any missing items.
Support Subsidy tasks, including filing, typing, and managing mailings related to subsidized services.
Prepare and distribute enrollment and provider packets.
Send copies of Notices of Action to parents and/or DPSS and provide clerical support for photocopying, filing, and faxing.
Answer incoming phone calls, assist callers, or transfer calls to the appropriate department.
Follow up on phone inquiries and log all necessary information into NOHO.
Enter and search for data in NOHO in response to inquiries and ensure records are up to date.
Provide daily communication and assistance to the Subsidy and CSI teams.
Program Compliance (5%)
Assist in the assembly and maintenance of program modules to ensure contract compliance.
Offer technical support as needed to ensure smooth departmental processes.
Develop and maintain knowledge of program regulations and guidelines.
Qualifications:
Strong organizational and administrative skills.
Excellent attention to detail and ability to ensure accuracy in data entry and documentation processing.
Effective communication skills, both written and verbal, with the ability to interact professionally with staff and clients.
Ability to multitask and manage competing priorities in a fast-paced environment.
Familiarity with NOHO or other data management systems is a plus, but not required.
Team player with a collaborative mindset and willingness to support team members as needed.
Benefits:
Competitive pay at $19.50 per hour.
Full-time, 100% onsite position in Chatsworth, CA.
Opportunity to contribute to a meaningful cause and work with a supportive team.
How to Apply:
If you are passionate about helping others and meet the qualifications, we'd love to hear from you!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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