Program Manager - Online Exams & Licensing Job at Everblue, Davidson, NC

dE95MnNjOWpzMDVTMVhYeGdqS2hDKy9yNVE9PQ==
  • Everblue
  • Davidson, NC

Job Description

Everblue is seeking a dynamic and experienced Product Owner for Exam & License Operations to lead our online examinations line of business. This role offers an exciting opportunity to manage and grow a crucial segment of our operations.

Overview :

As the Account Manager for Exam & License Operations , you will oversee the entire examinations business unit, including account management for approximately 20 clients, new client onboarding, and business development initiatives. You'll collaborate with internal teams, coordinate with physical exam centers, and lead a small team of exam proctors.

Key Responsibilities :

  • Manage and nurture relationships with existing clients, ensuring high satisfaction and retention
  • Develop and implement strategies to expand our client portfolio
  • Oversee new client setup and onboarding processes
  • Coordinate effectively with Everblue's technology and customer service teams
  • Manage operations with physical exam centers
  • Lead and mentor a team of exam proctors
  • Communicate with proctors and client representatives to resolve exam candidate rule violations.
  • Execute contracts, utilizing shared company resources efficiently
  • Assume full P&L responsibility for the examinations business unit
  • Identify and pursue new business opportunities

Qualifications :

  • Proven experience in business management, preferably in the education or certification sector
  • Strong project management skills
  • Excellent communication and interpersonal abilities
  • Demonstrated success in business development and account management

Attributes :

  • Meticulous attention to detail
  • Patience and persistence in achieving goals
  • Empathy and critical thinking to solve problems and improve processes for customers
  • Looks ahead to potential future problems and diffuses them in advance
  • Ability to navigate complex bureaucracies effectively
  • Strategic thinking and cleverness in stakeholder management
  • Adaptability and resilience in a fast-paced environment

At Everblue, we're committed to driving innovation and excellence in training and certification. Join our team and make a significant impact on our growing examinations business.

About Everblue : Everblue has a rich history of empowering community action agencies through our innovative weatherization training programs. We've been at the forefront of educating and equipping professionals with the skills they need to improve energy efficiency and sustainability in their communities. Our mission extends beyond training—we're dedicated to modernizing organizations by automating workflows, enhancing efficiency, and fostering long-term client success. As an IT and customer service extension, we partner with clients to break away from traditional models and drive meaningful change.

Job Tags

Similar Jobs

Eurofins USA BioPharma Services

Entry Level Senior Administrator (Archive/Document Control) Job at Eurofins USA BioPharma Services

 ...and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies...  ...: High school diploma required Strong computer skills Authorization to work in the United States indefinitely... 

Anchorage School District

School Secretary Elementary Job at Anchorage School District

School Secretary Elementary Location Anchorage, AK : JobID: 16084 Position Type: Clerical Support: Secretaries/School Secretary Elementary Date Posted: 11/30/2025 Location: CHESTER VALLEY ELEMENTARY Bargaining Unit : TOTEM Work Year : 10 months Work Day :... 

BGSF

Commercial Property Accountant Job at BGSF

 ...items that do not run through the software, and for some monthly accruals. Maintaining accurate balance sheets for each property. Bank Reconciliations each month for each property. Generate the monthly financial reports from MRI and compile them into packages and... 

24 Seven Talent

Administrative Assistant Job at 24 Seven Talent

Job Title: Receptionist/ Administrative Assistant Location: East Rutherford, NJ Pay Rate: $24-$26/hr Start Date: ASAP Duration: Through end of February (potential to extend)5 days on site Overview We are seeking a highly organized Receptionist/ Admin...

Three Stone

Outside Sales Representative Job at Three Stone

 ...will manage your own pipeline with full support from a highly trained, high-performing sales culture. Primary responsibilities...  ...projects from start to finish Delivering a white-glove customer experience Working within a competitive, sports-minded sales team...